Non-smiling cashier crew while getting the order. Same crew said the their comfort room was not working and we had to use the one outside and yet all their staff was using it, about 6 people while we were dining. Order took too long to be served although we were just 2 tables of customers and 2 riders waiting for order completion. Fries were cold. Their door is SO heavy to open, riders had to be assisted to make their way out while carrying food. Not coming back.
Service
Dine in
Meal type
Other
Price per person
₱200–400
Food: 4
Service: 1
Atmosphere: 1
I love that their crew move quick. They define FAST in fast food.
unlike the Jollibees and McDonalds in the Mabalacat area. They make you wait long for simple orders and walk like freakin ramp models.
To the managers and crew, keep up the excellent work.
Service
Take out
Meal type
Lunch
Price per person
₱600–800
Service: 5
And we are glad that it is centrally, strategically located within the vicinity of the place..very near The taste of Chicken still is different from the rest of the competitors, not that spacious from the inside..please bring back the salad bar station😪
Service
Dine in
Meal type
Dinner
Price per person
₱1–200
Food: 5
Service: 4
Atmosphere: 4
With atleast 10 tables setup, the place is kind a small compared to some nearby fast food restaurants in the area. Food servings are good though.
Service
Take out
Meal type
Dinner
Price per person
₱200–400
Food: 4
Service: 4
Atmosphere: 3
The food quality is great.
The service is fast.
The atmosphere is clean & tidy.
The store operations is 24/7.
Service
Take out
Meal type
Lunch
Price per person
₱400–600
Food: 5
Service: 5
Atmosphere: 5
Ok I will type this without exaggeration: ordered several times during the day (baconator every time) and it was amazing. Just ordered after midnight and it was horrible! My baconator was cold & obviously not fresh as if it sat away from heat for hours. How does any person with a brain allow this I don’t know? If you order after midnight don’t expect fresh! Save your hard earned money and take your business elsewhere! Not cool at all. Hopefully they retrain their employees or hire people with at least half a brain so at least you get your food half cold half hot!
Service
Delivery
Meal type
Other
Price per person
₱400–600
Seeing that the nearest customers to the counter were more than a meter away from it and they were looking at the menu from such distance, I approached the cashier and told her my order. She asked me if it was for dine in, to which I replied yes. After which she didn't ask for payment and proceeded to taking the orders of the two customers behind me. Confused, I moved aside until the end of their transaction and only then did she begin taking my orders again and asked for payment. So for several seconds, I stood there like an invisible man, clueless to what was going on while she was taking orders from those two customers. If I unknowingly cut in the line, the cashier should've informed me that another transaction was still in progress and that she'd take my orders as soon as they're done with it. She didn't even have to say anything to inform me about it, just a smile and gesture using her hand would've been enough to let me know that the two customers behind me albeit quiet far away from the counter, were having transaction with her even before I entered the store. What an incompetent service crew she is.
We went for breakfast on Feb 19 2023 around 7:30 am. Coffee was cold. We asked to brew new pot of coffee. Answer was "we don't" instead we can warm coffee in microwave!!! Where's fresh hot coffee as advertised.. lol
We ordered breakfast beef sandwich which the on duty manager confirmed 100% beef sandwich. Guess what? Bacon was in sandwich with melted cheese that you can't remove.. complete waste.. ruined breakfast 😪
Wendy's crew need to visit Mcdonald's and learn how to prepare and serve fresh coffee and satisfy customers.
Service
Dine in
Meal type
Breakfast
