The customer service is non-existent.
Today, I went to Vons because I need to gallons of water. When I placed my water jugs on the conveyor belt, the cashier was chatting with the customer in front of me, being very friendly with them. When that customer walked away, thing immediately changed.
I was not greeted AT ALL. The cashier, Tessa, rang up my water, grabbed the receipt, held it out to me, and said "Here".
THAT'S IT!!
She was obviously too busy chatting with two other employees to give customer service. I honestly received the impression that I was an interruption to her conversation.
This wasn't the 1st time I was treated like this. It seems to me that Vons doesn't care about their customers.
Pretty typical Vons. They've got most of what you need, but their selection can be lacking in areas from time to time. I do like the pre -chopped arranged veggies, but sometimes I'll get it home and realize that the veggies in the pack have actually already gone bad. Outside of that, I've never really had a problem with the products here.
So Grateful that I don’t work there anymore 15 years and I didn’t accomplish nothing there…stay in school kids it ain’t all about hard work and hustle.
Great selection in produce and all throughout the store. The only complaint is prices are a bit high. I will pay it for fresh fruits & veggies. Calvin is a longtime checker always with a smile. Great store. I'll be back.
I bagged my own groceries and forgot the milk, the cashier ran after me to bring it to me. the app. for Vons worked flawlessly when I was adding my items for discount, only thing that I rated down for is the app that does Not allow us to CLIP ALL...
Their restrooms are pretty darn cool, the floors are so clean you can practically eat off them, and don't get me started on the toilets, if there was an award for an overall cleanest restroom Vons would win by a landslide.
Thank you, Vons, for always having my back.
Great customer service skills and good food selection.
The store is a little small but it's cool.
The one thing I suggest is having someone or two - clean the parking lot.
At times it kinda reminds me of a scene from The Walking Dead.
Maybe they can get it pressure washed and have one of those vehicles come through that washes the parking lots
**UPDATE**
They have a great staff member named Calvin.
He is really great and happy.
It makes shopping kinda cool
I also wanted to mention that this time I used the vons app and saved 8 bucks doing it
They are getting a number of things that they didn't have in stock- back now
About the only place that has frozen turkeys
