Seems to be a constant issue of them closing before the time they’re supposed to. Which is 9 if you were wondering, a lot of subways seem to close at 9 so.. JUST CHANGE YALLS CLOSING TIME TO 8 IF YOU ARENT GONNA BE OPEN AFTER 8!!!!! I had surgery three days ago and my boyfriend ran out to get something small to tide me over for the night, this subway is three minutes away from our house. A freaking JOKE. Unacceptable, call me a Karen I don’t care, it’s ridiculous that I’m not the only one having this experience and y’all STILL stay closing early but have it online saying you’re open. Get it together.
Food: 1
Service: 1
Atmosphere: 1
I wanted to buy sandwiches for my family of 5. The sign on the door says open until 9:00 pm Monday-Saturday. I arrived at 8:02pm and the doors were locked. The employee inside just stared at me then turned away. I ended up going somewhere else. If you close at 8:00 that’s fine but post a sign that speaks to that.
Service
Take out
Meal type
Other
The time is 8:30pm on Thursday 12/28/2023. The door and Google both say this place closes at 9pm. I walk up to the door, and this very obese ghetto employee says “WE CLOSED!” I point at the sign and she ignores me. I’m in town visiting family for the holidays and this attitude of the average worker in the Jackson area just further solidifies my decision of moving away from this area of laziness and crime. She looked unsanitary anyways. I’d avoid this location.
Service: 1
Atmosphere: 1
My husband and I stopped at this location of subway last night. I asked for a Subway Melt and an Italian BMT. The lady did not know what a Subway melt was. She said, “I don’t think that’s a real thing because you can melt anything”. Because I was ordering this for my husband, who was outside pumping gas, I didn’t know what was on it. I had left my phone in the car, therefore I could not look it up. She told me to go and ask my husband what was on the sandwich and right before I ran out. I told her do not toast my sandwich. I don’t want it hot. I ran out to get his order and I came back in and she was taking my sandwich out of the oven. I didn’t say anything. I told her what to put on my husband’s sandwich, then told her what veggies I wanted on mine. They were out of two different vegetables that I wanted and she didn’t offer to go get more. She was really nice, but it was just the fact that she did not know the menu very well and she was out of ingredients, and that she toasted my sandwich when I specifically said, I did not want mine hot. The experience was not a good one. We travel along this road probably twice a month and we stop in here every time we travel through and it’s usually a very good experience tonight was just not.
PS I Subway Melt IS a real sandwich, and has turkey, ham and bacon on it.
We had ordered our food on the app and paid for it already with gift cards. When we showed up, we were told that our order had been canceled. No explanation. Atleast five other customers walked in and were advised they could not be helped and to contact their banks to get their money back. Our gift cards showed as being active on our app so we just reordered our food. When we went to check out, apparently they had been cleared out by the canceled purchase. So, we had no money to buy our food and no one working there made it right. Another patron had to buy our dinner for us instead of the restaurant making it right. While it was very much appreciated, that was embarrassing and avoidable because the restaurant messed up and someone else paid to fix it. The employee there was left alone by the other employee when everything was hitting the fan and the line just kept getting longer and the situation just kept getting worse and more awkward. We walked in there at 7:10 and didn't leave until 7:50. Thank you to the lady that paid for our meal. This is why I always wish my family liked jersey Mike's as much as I do. Their food is better and so is their service.
