Ocean Basket East London Restaurant à East London

Name: Ocean Basket East London
Address: Devereux Avenue, Shop 10B, Vincent Park Centre, East London, South Africa
Telephone: 27437275018
Rating: 3.0

Propriétaire non enregistré

Ocean Basket East London

Commentaires

#128 Depuis 234 à East London

10 Revoir

Ambiance

6/10

Nourriture

6/10

Intérieur

6/10

Des prix

6/10

Service

6/10

Plus de détails

Prix & Cuisine

$$ Seafood, Sushi, Mediterranean

Type de restaurant

Restaurant

Restrictions diététiques

Vegetarian Friendly

Caractéristiques

Information

+27437275018

Devereux Avenue, Shop 10B, Vincent Park Centre, East London, South Africa

Voir l'itinéraire

Site web Ocean Basket East London

Notation

Excellent

Très bien

Moyenne

Pauvre

Terrible

Tri

Le plus récent

Le plus ancien

Note croissante

Note décroissante

Date

Dater de - Date de

Peter R. Reuter

Source:

3 months ago

Nice experience here in East London and absolutely worth it checking out. The service is very nice and kind and the food was really good 👍 also the atmosphere in the restaurant is pleasant and you can spent some good time there. Service Dine in Meal type Dinner Price per person R 200–250 Food: 4 Service: 5 Atmosphere: 4

manisha ramdhin

Source:

5 months ago

Spent my mom's bday here, she loved it. Sand happy birthday. Went with a group of people. They had something for everyone. This one is way better than the beacon bay one in terms of atmosphere. Service Dine in Meal type Dinner Price per person R 250–300 Food: 4 Service: 3 Atmosphere: 4 Recommended dishes Seafood Platter for One

Ntombi Vananda

Source:

2 months ago

We got there an hour before a friend land at the airport so our time was limited. Welcomed and seated, given a menu. Waiter didn't come to take orders, after 10 minutes l asked a coloured male waiter to call her she never come, coloured male waiter also didn't come with feedback. Due to time l stood and politely asked someone else to assist us and took our order, she did and our order arrived very quick, that time l was already irritated but was hungry. She never even bother to come and say anything to us. Not sure of going back there, zamtya xa ndisePE Ocean Basket. They are the best. Food: 3 Service: 1 Atmosphere: 4

Steven Vlotman

Source:

5 months ago

I ordered a variety of sushi, all of which contained avocado. The avocado was rock hard, and I ended up picking it all out. I find it hard to believe that they served it accidentally. It’s easy to spot unripe avocado, especially when it’s as unripe as mine was. The waiter was friendly and professional. However, the manager was willing to charge me the full price but did offer an apology. I had to specifically request a discount for the avocado issue, and in response, an Appletiser was discounted from the bill. Unlikely to see me there in a hurry. Service Dine in Meal type Lunch Price per person R 300–350 Food: 1 Service: 3 Atmosphere: 3

Sumaiya's Kitchen

Source:

A month ago

Food was grt even staff was friendly but we ordered family platter so our waiter didn’t ask if we want grill fish or fry nd she ordered grill fish which no one in my family like so we had to place other order fish nd chips we kept that platter didn’t ask to change Service Dine in Meal type Dinner Price per person R 500+ Food: 3 Service: 4 Atmosphere: 4 Recommended dishes Fish

Leigh Booyse

Source:

5 years ago

Staff are friendly. I ordered a prawns and calamari and chips, my partner a platter for one and my son a calamari and chips. No complaints with their meals. Mine in the other hand .... My chips tasted funny, they brought a fresh batch, which also tasted funny ... Maybe burnt oil or something.. They did try fix this by offering a salad or rice, but by then I just wanted to eat and go.... Other wise, I would have given more stars, but it won't stop me from eating there again.

Brett Carroll

Source:

A month ago

Excellent friendly staff,even though it was late in the evening and it had been hot- they were still friendly and helpful Service Dine in Meal type Dinner Price per person R 150–200 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Fish

Belinda Du RAND

Source:

A month ago

The food was a little disappointing, but great service and stunning location. Service Dine in Meal type Dinner Price per person R 200–250 Food: 3 Service: 5 Atmosphere: 4

Kyle Knickelbein

Source:

7 months ago

Just got back home after what was supposed to be a great birthday meal…but, quite the opposite. The staff were in a tense mood. It felt awkward, until I overheard the manager shouting and swearing at the kitchen staff about some issue. Had to ask 3 times for some ice for wine, but that was still okay until hearing swearing from the manager from the kitchen which I recorded and will send to head office. The food was really good, but the staff were not friendly and a supervisor was also a bit cocky with me when I asked about our ice (probably because of the tense atmosphere set by the manager’s shouting and swearing loud and audible enough to hear bellowing from the kitchen right onto the restaurant area). Some of the decor and lighting also looks in need of attention. Franchisees clearly do not care about their restaurant at all. Ocean Basket, you have disappointed me and you’ve spoilt my birthday with such shock and utter regret for having chosen your restaurant. Please do not reply with the same standard “we hope we can turn this around” generic message if you really care about your brand. Customer service has dropped at this branch. It seems like owners have dropped the ball big time and staff morale is at an all time low, including the aesthetics of your restaurant. Where is your pride and dignity? Service Dine in Meal type Dinner Price per person R 300–350 Food: 4 Service: 2 Atmosphere: 1

Sarah Salzwedel

Source:

8 months ago

Second time here and I have experience bad service both times and it wasn't busy either time. This time some of the food namely the prawns and mussels were not cooked properly. To top it all off the manager just sits behind the counter watching funny videos that you can here from across the room and laughs. Photo attached shows uncooked prawn tale. They did at least bring out new food when it was pointed out when they eventually came back to our table. Food: 2 Service: 2

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