Nothing Bundt Cakes Bakery,Restaurant à Hendersonville

Propriétaire non enregistré
Commentaires
#34 Depuis 183 à Hendersonville
9.2
111 Revoir
Ambiance
9.2/10
Nourriture
9.2/10
Intérieur
9.2/10
Des prix
9.2/10
Service
9.2/10
Plus de détails
Prix
$$
Type de restaurant
Bakery, Restaurant
Commentaires
111 commentaires
Notation
Tri
Date
Dater de - Date de
Food: 1 Service: 1 Atmosphere: 1
Price per person $30–50
I have been a customer for YEARS. Our family tradition for every holiday is to get a cake from Nothing Bundt Cakes. At Christmas we purchased an 8” White Chocolate Raspberry cake. When we opened the box we noticed the cake looked substantially smaller than we are used to. We measured the cake and it didn’t even measure 7”. At this point we had a house full of guests and had to serve part of the cake. The following business day I reached out to the store and spoke with the owner Paul Teller. His demeanor was incredibly degrading and condescending. At one point he asked me if we ate the cake and enjoyed it? To which I responded that this was a dessert for Christmas Day and we had to serve part of the cake. I told him I would be happy to bring in the remaining half to show him the size discrepancy. He replied I won’t eat a half of your cake. Things got heated and he eventually offered to refund our money and give us a free cake for the future. I wasn’t happy with how the conversation went because of his condescending demeanor but was willing to give the company another try. Today I went to pick up my cake that he offered. I simply said that I have a credit for a free cake on my account that I would like to use. His employee Bella decided to take it upon herself to not once but TWICE reprimand me about how their cakes are cooked in 8” pans and that a ruler does not measure diameter. Round is round and an 8” cake should be 8” correct? At this point there were a few other customers in the building and I asked her what is the point of reprimanding me and trying to embarrass me in front of other guests? No body needed to know the situation. I didn’t bring it up. I spoke with the owner and was simply coming in for what he offered me. As I was asking Bella why she felt the need to school me on cakes I asked her what the point of this was and Paul decided to run out from the back and got extremely close to me to escort me out for what his employee did to me. I have never in my life been treated so poorly by an establishment let alone another man. He made me feel extremely uncomfortable not only on the phone but now in person. Be aware that if you are not happy with your product they will shame you. The right way to have handled this would be to hand me the cake and say enjoy your cake I hope this one is better. Food: 1 Service: 1 Atmosphere: 1
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Morgan Miller
Source: google
10
4 months ago
We used this location for our wedding cake and guests! It was PERFECT and so yummy. 10/10!!!
Horrible customer service by the owner or manager! I received a very small cake for Five people instead of 30 people. I paid $48.00 and could off gotten a better cake somewhere else. I will NEVER order from there again and will let my friends know that they are a bunch of rip offs!!! Price per person $30–50
We ordered 9 dozen bundinis for my wedding and they were fabulous! So easy to work with!
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Sarah Pewitt
Source: google
10
5 months ago
Ordered a last minute birthday cake online and was able to pick up the same day. Picked the lemon cake and it was delicious / fresh. Everyone enjoyed it!
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Jessica Day
Source: google
8
5 months ago
Had to call for directions, the store is not easily identifiable. Nice employees. The Bundt Cakes are good, but I would like a variety of icing options.
I was craving one of their marble Butlet cakes and when I got into the store, I noticed they didn’t have it. The sales person behind the counter said they no longer have the marble cake. It was my favorite. Please bring it back. I got the chocolate chip instead, and it just wasn’t the same.
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Mrs. Martinez
Source: google
10
10 months ago
First time buyer, Very different from another bakeries very clean and friendly staff, definitely will go there again I placed and order for my kids but I just have them one to share and I ate the other one OmG we loved it taste super good. 100/100 🤫 I think I may change my cakes from Baskin to this one 🫶
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