No.1 Chinese Restaurant Restaurant à Edwardsville

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Commentaires
#12 Depuis 20 à Edwardsville
6.3
30 Revoir
Ambiance
6.3/10
Nourriture
6.3/10
Intérieur
6.3/10
Des prix
6.3/10
Service
6.3/10
Plus de détails
Prix & Cuisine
$ Chinese
Type de restaurant
Restaurant
Commentaires
30 commentaires
Notation
Tri
Date
Dater de - Date de
In my opinion, this is the flag ship of Chinese take out in the area. No delivery fee's, and I've always had a pleasant hand off with the staff, and driver's. The brown sauce is A1, and they've ne'er denied a special request. Personally, I think it's nice, and traditional to see the children learning the family business, and taking an active role in customer services. I give it 5 stars. There are times food quality seems "day old", but more times than none I am pleased, and greatly appointed! Food: 5 Service: 5 Atmosphere: 1
The first time I tried to order for delivery, called twice: First call I was hung up on, the Second call they said they don't deliver to my location, granted some places have a set amount of miles to deliver to, but I am located 2 miles from them, when I inquire about the distance I was hung up on again. Extremely bad customer service, would not recommend. Service: 1
We decided to try some place new last night and definitely regret it. We ordered 2 sesame chicken combos, the chicken was so overcooked and hard you couldnt eat it, the rice had no flavor at all. The eggroll had nothing in it. We also got steamed dumplings which seemed more like barely filled pierogis. I am not usually a complainer but this was just so bad I hope no one else waste their money.
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Adam Sebolka
Source: google
8
6 months ago
I wish you'd answer your phone or have correct hours and number on google. Every time we want to order for lunch, no one answers, and we have to buy somewhere else. Service Take out Meal type Lunch Price per person $20–30 Food: 5 Service: 1 Atmosphere: 4
Food sucked Everytime and now I will go to Golden Star from now on. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 5 Atmosphere: 1
So upset with this place ! They left my food at a different address. Then the next time they called me to ask why I didn’t pick up my food . Well bc I said it’s for delivery, why did u ask for my address if it wasn’t I said . Then she said, do you want your food or not? To be honest , NO I DON’T So rude and disrespectful. Just remember the customer is always right. And word of mouth travels Service Take out Meal type Dinner Price per person $30–50
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Canu Feelit
Source: google
10
A year ago
I’ve been going there for about 27 years. Food taste is consistently good. I also find it honorable that their children are learning the hospitality trade. Good job. Service Take out Meal type Dinner Price per person $10–20
I don't know where some of you other reviewers have been, certainly not friendly customer service, you interact with children. All they do is give you your food, take your money and thank you, I'm not saying they are rude, I don't think they have tables anymore. As far as the food, I had been going there since 2014, I've had lots from the menu, was surprisingly good. My favorite was the black pepper chicken. Recently I've been only twice after the outbreak, one thing that didn't like was the jail door like way of getting your order, most Chinese restaurants are that way now. I could understand and deal with that, but the food was totally not the same, as in tasted bland and the texture was different. It was not enjoyable but I did not get sick. I don't know what changed but there is no way to know if it got back to the way it was, without throwing my money away.
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Rogue Wolf
Source: google
10
6 months ago
Solid Chinese food that hasn't gone down in quality due to inflation yet. Take out only through the door, so no atmosphere, lol Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Recommended dishes Sesame Chicken
I totally agree with the person rating it 2 stars... people who made the comments about taste and such need to go to a Dr and get their taste buds checked... everything was very bland, the chicken was chewy and borderline raw. The best part of this meal was the white rice... 😒 very disappointed Service Take out Meal type Lunch Price per person $1–10
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