My wife and I stopped for a quick lunch. They couldn't serve my meal, nor my wife's drink. Both were menu items.
Waiter was friendly and he kept his cool even though he couldn't serve us what we wanted.
Food: 1
Service: 3
Atmosphere: 2
She made the cake in front of me and we talked I love when people can just be real and talk with customers. She's an amazing manager, baker and cake decorator. She deserves a promotion
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
I love the place clean and has friendly stuff.
And Razzia is the best manager she really takes care of her customers
Thank you so much for your great hospitality
Service
Dine in
Meal type
Breakfast
Price per person
R 50–100
Food: 5
Service: 5
Atmosphere: 5
On tuesday, the 6th of Febr 2024, i was in Heidelberg to see my daughter, who lives and work in Heidelberg. On my way back to JHB, i stopped at Mugg and bean, Heidelberg mall. I decided to order the Crocq madame, which on the menu, had to be a English breakfast muffin, with bacon, poched egg and hollandaise sauce!! I received, what looked like, 2 slices of sourdough bread, 1st slice had a piece of cheese on, then 2nd slice on top op that slice, with a piece of verythin slice of hard fried ham, then another chunk slice of cheese, and to top it off, a FRIED EGG!!!
I just looked at the meal, and could not believe it. I didnt want to take it out on the waiter, as she was the sweetest, kind hearted person!!! And she only works there, she dont cook an prepare the meals, or do the menus. She was amazing....but the food👎it doesnt even deserve a star. Johannie Britz florida park, westrand gauteng
Service
Dine in
Meal type
Brunch
Price per person
R 150–200
Food: 1
Service: 5
Atmosphere: 5
The staff themselves are extremely loud, only two staff members seem to be working. It was the unfriendliest slowest service I have ever received!
Food: 3
Service: 1
Atmosphere: 2
The staff is so friendly and willing to help ...the carrot cake is divine along with the cheese cakes and muffins ...it's a pleasure to sit and have a meal there always ...thanks to the great staff ....keep uo the good service
Service
Dine in
Meal type
Other
Price per person
R 150–200
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheesecake Slice
Thank you to Mug and Bean Heidelberg for accommodating us with breafast during loadshedding, they now have a menu of foods they can prepare during loadshedding.
Meal type
Breakfast
Price per person
R 400–450
Food: 5
Service: 5
Atmosphere: 5
Poor service as we speak I am sitting here since 11h20...no service not even something to drink...they just ignoring me..three behind the counter...sure they are on their phones....bad bad bad
