I called to order a Hippo Pool pizza with bacon, avocado, feta, and spinach for collection. However, when I arrived home and opened the pizza box, I found that the avocado was brown. I called the store again and they asked me to bring the pizza back. When I returned with the pizza and requested a refund, the cashier refused. The owner, Danella Dotan, instructed the cashier , over the phone ,not to give me a refund because I had taken too long to collect the pizza. She said they could only replace it for me. I asked to speak to the owner directly, but she refused t talk to me, instead hiding behind the cashier.
I waited for almost 30 minutes for a resolution, but they still refused to give me a refund. I left without the pizza and without a refund. I feel like I have been robbed by More, and I am extremely disappointed by the attitude of the owner, Danella Dotan
I want to clarify that I collected my order just 12 minutes later after it was supposed to done . I have ordered pizzas with avo many times , some deliveries that took over an hour to arrive and have never received brown avo. it's impossible for an avocado to turn brown in such a short period of time. I will be back to address this issue in person and get my refund. Danella made this an ugly situation for no reason, and that's not acceptable.
Service
Take out
Price per person
R 150–200
I was surprised by this underrated gem. We had a pleasant, shady spot outside where our little dog was welcome. The service was excellent. They offer a breakfast that includes eggs and bacon, with either a croissant or sourdough bread. You can also order any of the treats inside including gelato. Both the almond and plain croissant were very fresh and thoroughly enjoyed. I explored their sushi menu, since I noticed the salmon being freshly prepared through the window. Their platters are reasonably priced by Knysna standards, and it's beautifully presented. I can also appreciate that they serve their food and drinks in sustainable containers.
The shaded outside seating is perfect to work on a laptop without glare, and it's not as noisy as other places on the island. The Americano I had was very delicious. I will definitely be returning.
Food is delicious and great service! Would have the food for breakfast lunch and dinner. Outdoor scenery is beautiful and perfect to sit an relax
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Margherita Pizza
Lovely little place to eat or just enjoy a coffee. Their pizzas are awesome!
Service
Dine in
Meal type
Breakfast
Price per person
R 200–250
Food: 5
Service: 5
Atmosphere: 5
The food from the buffet was extremely cheap and tasted so good it was R150 for a whole takeaway of meat and veg the gelato was also good better that Italy!!
Service
Take out
Meal type
Lunch
Price per person
R 150–200
Food: 5
Service: 5
Atmosphere: 3
Amazing pizza and gelato! Very cute place and friendly staff. The restaurant is open until the evening!
Service
Take out
Meal type
Lunch
Price per person
R 100–150
Food: 5
Service: 5
Atmosphere: 5
Such a fantastic little gem in Knysna, on Leisure Isle. Cupcakes are to die for- I am so sad I only bought one instead of a pack of six! 😥 Breakfast was fab and coffee is very good. A must visit!
