McDonald's Wonderpark Drive-Thru Restaurant,Fast food à Pretoria

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Commentaires
#242 Depuis 398 à Pretoria
3.8
10 Revoir
Ambiance
3.8/10
Nourriture
3.8/10
Intérieur
3.8/10
Des prix
3.8/10
Service
3.8/10
Plus de détails
Prix & Cuisine
$$$ Fast Food
Type de restaurant
Restaurant, Fast food
À propos
This restaurant guarantees you tasty burgers. Mcdonald's provides food delivery for the convenience of its clients. The gracious staff welcomes people all year round. Fast service is something that guests highlight in their reviews. The atmosphere is exotic, as visitors see it. But this place hasn't got a high rating from Google users.
Commentaires
10 commentaires
Notation
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Date
Dater de - Date de
I don’t know where the staff there got their training for customer service from because clearly they did a horrible job. How does one assist me to complete my order and let me pay for something that isn't there?! I ordered 3 oreo McFlurrys paid for them with assistance from the staff only for them to tell me when I have to collect my order there are no oreos and all they can offer me is plain ice cream which is not even the value of my initial order. Bathong and then there comes, I assume the manager trying to act superhero when he also doesn't know what he is doing, the best he could do was tell me about putting extras and sauces to the ice creams😒 The picture is the best he could do. Never been this annoyed! Service Take out Meal type Other Food: 1 Service: 1 Atmosphere: 1
Good service and timing was convenient, atmosphere was so welcoming and pleasant. Just that i wasn't told that a customer should request to be served with tea set (breakable cup & source) when ordering McCafe' breakfast Food: 5 Service: 4 Atmosphere: 4
Very quick service by the friendly staff.Great quality on the food and just like any other value for money Service Take out Meal type Lunch Price per person R 200–250 Food: 4 Service: 3 Atmosphere: 3
I went there to buy doughnuts and they just threw them in the paper bag and gave them to me. Even the big Mac box would been fine. The worst part is it wasn't the first time. The first time I let it slide because I just assumed they ran out of boxes but now I see they want to make it a habit and it's unacceptable. Service Take out
avatar
Mbali Mlangeni
Source: google
2
11 months ago
We were at McDonald's Wonder Park/Karen Park, 1st there was no one maning the till and we had to lay a complaint to get service, then when we got service she was dismissive and didn't listen so we had to do 2 transactions for 1 order. The order arrived and the packaging didn't match what we ordered and it was disgustingly dirty with ketchup stains all over like they reused a dirty container, the food was cold, my burger also had ketchup stains on the bun like it was being mishandled, fries didn't have salt but the juice was good... To top it off we got sick Service Dine in Meal type Other Price per person R 50–100
The drive through is useless and pointless. You will wait 20min more after waiting on a long drive thru after purchasing your order. Horrible service
I recently visited McDonald's Wonderpark, expecting a quick and convenient fast-food experience. Unfortunately, my visit left much to be desired, and I left feeling quite dissatisfied with the service. First and foremost, the wait time was exorbitantly long. Despite the notion of "fast food," my party and I ended up waiting for more than an hour to receive our orders. This was far from the efficient service I had anticipated when choosing McDonald's. It seemed like the staff was overwhelmed or understaffed, resulting in a painfully slow service process. Service Dine in Meal type Lunch Price per person R 200–250 Food: 3 Service: 1 Atmosphere: 1
It’s school holidays and thought to spoil the kids with afternoon at McDonalds where we could enjoy lunch and the kids can play. On arrival we realise the play area is not operational, the kids were disappointed but still keen on lunch. The traditional counter ordering has been discontinued so we had to order via a kiosk which wasn’t an issue until we couldn’t order what we wanted because it’s only available on the app and not via the kiosk. We choose something else, our number was displayed 10min after that our food was ready to be collected. When I went to collect, the food was not ready and we waited and only got our food 20min AFTER the initial call that food was ready. When the food came, a burger was missing so we had to wait a few more minutes. Also they no longer give lids on Coldrinks lol. The bathrooms are access controlled with a code which is nice for safety, but there’s hardly anyone by the bathroom so you have to keep scouting for someone to assist so you can access. This was really not a pleasant visit to this McDonalds, definitely a thumbs down. Service Dine in Meal type Lunch Price per person R 200–250 Food: 3 Service: 1 Atmosphere: 2
Ordered food on the Macdonalds app. My order only arrived an hour and 30 minutes after the time I placed the order. Food was cold upon arrival. Don’t think I’ll ever order food on the app again. Not impressed. 🚮 Service Delivery Food: 1 Service: 1 Atmosphere: 1
A convenient place for a quick bite if you need something to eat. It is open 24/7 and this makes it the best around the area. They also offer delivery service which is convenient for the local community. Food: 5 Service: 4 Atmosphere: 3
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