feed back for your crew !!!!!!
Complainant! McDonald's San Juan batangas
crew name: lhea mhicka Luna Kim on Facebook.
02/21/24
hi,
this is to file a complaints against McDonald's San Juan batangas.
so the McDonald's crew rushed to my place of work because it was his man who was chatting with me. so pinahiya Niya Ako sa trabaho.
that's the attitude of people the people who work at McDonald's San Juan batangas the don't think before rushing.
I hope it doesn't happen again for very shallow reasons.
parang Walang pinag aralan .
Very very disappointing ❗❗❗❗
Food: 1
Service: 1
Atmosphere: 1
Visiting McDonald's is often a popular and familiar experience, offering fast-food dining in a casual and welcoming environment. Here's a detailed account of what you can expect during your McDonald's visit:
Odering: Upon entering the restaurant, you'll see a menu board displaying various food and drink options. You'll queue up at the counter or use a self-service kiosk to place your order. The staff may ask if you want any special customizations to your meal.
Payment: After finalizing your order, you'll proceed to the payment counter to pay for your food. You can use cash, credit/debit cards, or mobile payment methods, depending on the available options.
Waiting: Once you've made your payment, you'll be given a receipt and a number. Find a seat or wait near the counter for your order to be prepared.
Food Preparation: Behind the counter, the kitchen staff will start preparing your order. McDonald's is known for its efficiency, so you won't typically wait long for your food to be ready.
Collecting Your Order: When your order is ready, the staff will call out your number, or you'll see it on a display screen. Head to the counter to collect your food, which will usually be served in take-out packaging.
Dining: If you're dining in, find a table, and enjoy your meal. McDonald's restaurants usually have a clean and comfortable dining area. If you prefer take-out, you can head out with your food.
Customer Service: McDonald's strives to provide good customer service, so if you have any issues or requests, don't hesitate to ask a staff member.
Play Areas (Optional): Some McDonald's locations have designated play areas for children, featuring playground equipment and games.
Drive-Thru Experience (Optional): If you use the drive-thru, you'll place your order through an intercom, make your payment at the window, and receive your food without leaving your car.
Feedback and Surveys: McDonald's often encourages customers to provide feedback through surveys on their receipts or online. Your input helps them improve their services.
Remember that experiences can vary based on the specific McDonald's location, country, and time of visit. Overall, McDonald's aims to offer a convenient, quick, and satisfying dining experience for customers.
Food: 4
Service: 4
Atmosphere: 4
AMBIENCE
We were really impressed with the touchscreen ordering experience. After receiving the paper with our order, we were guided by their staff to go directly to a cashier for payment; no need to line up. Then all we had to do was wait for our number to be called. A high table was available for people who preferred waiting nearby.
FOOD
Big Breakfast was enjoyable! Strawberry for the muffin was sweet and sausage was good as always. Hot Cakes were perfect with butter and maple syrup and I wish we got three pieces instead. The cheese of the Cheesy Eggdesal with Sausage oozed out after biting through the sandwich.
SERVICE
Having someone ready to assist us at the touchscreen was convenient and she was friendly with a happy face! They just forgot to give us strawberry spread and another hash brown.
Worst service I've had. Cashier did not communicate in what's the problem is and did not scan my qr code which is very disappointing. I wish for a refund but I'm too shy to speak.
Service
Take out
Meal type
Lunch
Price per person
₱1–200
Food: 1
Service: 1
Atmosphere: 1
LOne of the few late food options in the area. If you're in any of the resorts located a few km away, many with early kitchen closure, this serves as the only option in the town. Its also the first as you drive from the resort direction. Service is good even during the early AM, and the parking on site is helpful.
Conveniently located in the heart of San Juan, right beside the Municipal Hall. Affordable food choices from breakfast, lunch and dinner. This has been an all-time favorite of adults and kids alike. Pre-pandemic kids love to stay at the play area located at the second floor. Has been closed since COVID-19 struck. It has been observed that during school days the place is jam-packed with students during lunch time. I love their iced coffee original, which I couldn't find on any other food outlets here. Good ambience, clean eating areas, courteous crew and kudos to the security personnel who will assist you in parking.
Taste: 4/5, Service: 5/5, Cleanliness: 5/5, Affordability: 5/5, Ambience: 4/5.
Service
Dine in
Meal type
Dinner
Price per person
₱1–200
Like any McDonald's across the globe you will find a familiar menu but with some local differences. For example, as this branch is in the Philippines they also serve rice with dishes although fries are also available. Great service and friendly helpful staff. Will definitely visit again.
Service
Take out
Meal type
Other
Unfortunately the franchise in PH getting worse by the day, horrible range of selections, the same set of junk being offered for 5 years straight, absolutely low quality food, tastes nothing like anywhere else in the world, they are promoting QUANTITY over QUALITY. it is not just that resto, but the entire chain in PH, except for the Cebu one (last checked a few years back was kinda decent) but may have changed too.
Macdonald is super cheap with absolutely low quality food, one of the lowest in PH. A good suggestion would be to double or even triple your prices and sell the same quality as AU, Egypt, US .. etc.
Enough is enough.
Food: 1
Service: 2
Atmosphere: 2
