I recently visited the KFC outlet, and it was a disappointing experience. The temperature inside was uncomfortable due to a broken AC unit, leaving the place boiling at 31 degrees Celsius. To add to the disappointment, the biryani was a letdown - tasteless, with rice lumps resembling yellow-orange sticky rice. Overall, a disappointing visit due to the uncomfortable environment and unsatisfactory food quality.
Service
Dine in
Meal type
Brunch
Price per person
Rs 500–1,000
Food: 2
Service: 3
Atmosphere: 2
Recommended restaurant around Kalutara city.. Food delivered within 10 minutes.. 😊Not much crowded in weekdays evenings.. Good customer service.. 🧑🏻🍳 Ample parking space.. 🚗 No one able to use that stinky washroom.. 🤮 They should keep hygienic atmosphere in a worldwide restaurant like this.. 🤢
Service
Dine in
Meal type
Lunch
Price per person
Rs 1,000–1,500
Food: 4
Service: 5
Atmosphere: 2
Atmosphere and view in first floor is superb. It has kid play area in first floor. Food is good. Staff is not so welcoming. If you are dinning in first floor is most recommended. But you have to bring ur food to first floor. Because they only serve in table for ground floor
Sarwan is soo good in here and Ice cream too. price also reasonable
Service
Dine in
Meal type
Lunch
Price per person
Rs 1,500–2,000
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Big Boss Burger Meal
Ordinary KFC outlet. The view from the 1st floor is really mesmerizing. There is a playing area at the 1st floor too. Clean and tidy place to dine in.
Average food. Customer service could be improved. Drive through may get busy sometimes. Ample spaces for parking.
Service
Dine in
Meal type
Dinner
Price per person
Rs 1,000–1,500
Food: 4
Service: 3
Atmosphere: 5
Recommended dishes
KFC Fried Chicken
If you're considering the view this is the best KFC I have visited. Located facing to the river and sea. (would be an ideal place to enjoy the meal while enjoying the sunset if you visited in a evening)
When it comes to the food I can't give the same rating as location. We have tried a chicken bucket and one of the drumstick and a wing felt like from yesterday or at least it have been fried twice.
If you're going their to dining I recommend to go to the upstairs since it has the beautiful view and more sitting facilities. Both floors consists with the wash rooms. The upper floor has a playing area for the kids.
The service is average and could be improved. The only thing whic makes me going there again is the location not the food.
Service
Dine in
Meal type
Lunch
Food: 2
Service: 3
Atmosphere: 5
I was very happy. It is located in a beautiful environment. It is a top place in terms of service. I think it is worth it for everyone. The price is reasonable. The services are excellent.
Had extremely dissapointed experience at Kalutara outlet. Waited 35 mins for the order with small kids. Only good things were kids play area & the parking. Need to serve the order by ourselves to the upstairs as well. Worst thing is the AC is not working in upstairs. When I asked it from a staff member he told that the AC is not working. Didn't try to do anthing to make the place convenient for us. So all of the customers were in a rush to find comfortable seats. Customer care is really bad. Their behavior is like we order the food & eat without paying. It was the first visit to that outlet & for sure the last as well. Never recommend to anyone ❌
Service
Dine in
Meal type
Dinner
Food: 2
This kfc shop is tarnish the image of all other kfc shops. today I buy a twister and it is not up to the standard. After the cmplain only they provide me a standard food. I am not recommend this shop for anyone and it is sweting and AC also not working since november.
Service
Dine in
Meal type
Brunch
Price per person
Rs 1,000–1,500
Food: 1
Service: 1
Atmosphere: 1
Chicken isn't fresh sometimes, can't recommend the atmosphere since they got no AC in the top floor, bottom floor only got 1 AC and that's not enough to cool down the place. If you want to go to KFC don't use this branch since you don't get the KFC experience from here, but they do charge the same amount.
Food: 1
Service: 2
Atmosphere: 1
My recent visit to the KFC outlet in Kalutara left me quite disappointed. Firstly, there seemed to be a severe lack of staff, leading to long wait times and inefficient service. To make matters worse, the upstairs seating area was uncomfortably hot, and when I inquired, I was told that the A/C was not working.
During the lunch rush, I was surprised to find that there were no pre-cooked food items available, which made the waiting time even more frustrating. The overall experience was quite uncomfortable, 😔
Food: 3
Service: 1
Atmosphere: 1
