I had a takeout at the store. On 9 Feb 2024, with the number of #340. In the shops, it was really busy. The counter is full of queue. Even with the long queue, my family still decided to eat KFC.
As seen from the picture, we ordered more than one product. We received later than 30 minutes with the order wrong. We only realised when we reached home.
At first, I did not say anything, but I realised the following point:
1. Before this order, there was also an order wrong, whereas the order had accidentally added cheese for him. The funny thing is that what I have received is the order that they have wrongly, where I also mentioned that I don't want cheese:)
2. The order only comes with the burger, fries, and mash potatoes, where we order three burgers. Where did the two go? Eaten by the service man and woman?
3. Food is not fresh, and it tastes bad. It can be my feelings that made this unbalanced judgement, but they have to take it.
Just to mention, I have shared this wonderful story with the neighbourhood. Let's see whether you will have another crowd or this will be
Your
Last
Crowd
Food: 1
Service: 1
Atmosphere: 1
one of your Indian lady staff today, 15 nov 2023 8:15 pm.when customer wishes to go wash room. Your staff said we cant use toilet. Due to that we go makan at pasar malam... Thank you well training staff. Not longer in my list to come back to this store.
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 3
Service: 1
Atmosphere: 3
I want to report something here, how many people got kena before with the Indian lady working at cashier in KFC lukut, I went to order food for me and my son but the cashier is not friendly as they should be. I didn't took it serious at first because she was old and after sometime the way she talking was so rude and unpolite.. is she showing her work tension on the customers .I will never again go to the lukut KFC again to see her face again I'm not satisfied with the service and what happened there today, I better go to mcd lukut
If anyone had the same experience before you know how I feel
KFC should take action about it please.
Meal type
Other
Price per person
RM 20–40
friendly cashier and cleaning staff, politely tell me on the need to wait due to some items are out stock and in the process of preparing new one, the only problem is lots of dogs at corridor outside the outlet, creating fear to my kids and also not hygiene around the area, the local authorities shud help on this
Service
Take out
Meal type
Lunch
Price per person
RM 1–20
Food: 5
Service: 4
Atmosphere: 5
Went in 7.45pm, i ordered dinner plate request for thigh & drum stick.
The cashier told me not available. Only left 2 chicken breast. 😂🤭😂🤭
Apa mau buat... Makan kat tempat lain lo.
Service: 1
As usual KFC is just taste the same wherever you go. The first floor design give me a classic vibe which not every KFC or Other restaurants do that, and the second floor just looks like the other KFC. The service here is good but they looks very serious and quite unfriendly one of them even stairs at me like I do something wrong which made me uncomfortable I hope you can be more friendly BC I will very very very appreciated it otherwise This KFC just good :)
Service
Dine in
Meal type
Lunch
Price per person
RM 40–60
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
PC Rice Plate
Chicken are fresh, easy to spot place. Only downside they will need to cook up if you request sides like nuggets and others. But if you order chicken only you'll get them fast.
