Julie's Sweets Bakery à The Colony

Propriétaire non enregistré
Commentaires
#34 Depuis 136 à The Colony
9.0
130 Revoir
Ambiance
9.0/10
Nourriture
9.0/10
Intérieur
9.0/10
Des prix
9.0/10
Service
9.0/10
Plus de détails
Prix & Cuisine
$ Bakery
Type de restaurant
Bakery
Commentaires
130 commentaires
Notation
Tri
Date
Dater de - Date de
Food: 4 Service: 1 Atmosphere: 3
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Matalin Tudor
Source: google
10
3 months ago
Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Red Velvet Cake
Food: 4 Service: 5 Atmosphere: 5
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Josh Diaz
Source: google
10
A month ago
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Strawberry Slice
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Valerie Poole
Source: google
10
3 months ago
Food: 5 Service: 5 Atmosphere: 5 Recommended dishes German Chocolate Slice
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Kam B
Source: google
10
2 months ago
Food: 5 Service: 5
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Valerie Poole
Source: google
10
2 months ago
Food: 5 Service: 5 Atmosphere: 5 Recommended dishes German Chocolate Slice
Original Review: We ordered a cake for my daughters birthday. It tasted good and was cute. However we were very disappointed that it started to bulge at the base on both sides shortly after we set it out. Had to cut it sooner than we would have liked so it didn’t completely collapse. Owner response: Thank you for informing us about your cake. We show the cake during pick up and it was in great condition. The air pocket, bulge, or droop in the icing could be a result of transporting the cake or a temperature change. The cake should be refrigerated until 1-2 hours before serving. The layers would not collapse. Thank you for the pictures and speaking to us over the phone about your cake order. We appreciate your business. Updated Review: The response received from the owner is extremely disappointing. At pickup- the cake was shown in the box - I wouldn't have been able to see any damage at the bottom of the cake. The top looked great. The cake was transported carefully + properly - and was served almost immediately when we got back to the house (1 hour after pick up). This was already explained over the phone and acknowledged. The "bulge" was noticed right after removing from the box- and it continued to get worse up until it was cut and served. It's frustrating for a business owner to blame a customer for an issue that could have been caused by the construction of the cake or a mistake in the baking process. It's ridiculous to say "the layers would not collapse" -IT HAPPENS- it does not matter if you've "made this cake so many times before". The bottom layer lacked support and this is a contributing factor as to why the cake started to collapse. It would have been appropriate for this to have been acknowledged as a possibility. I will not be ordering from here again due to the poor customer service. Food: 4 Service: 1 Atmosphere: 3
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Dallas Wonder
Source: google
10
7 months ago
Best service I've had in a while. Staff is very polite. We came late right before close, so I wasn't expecting much, but the pies were absolutely delicious. It's a bit pricey, but one piece can easily accommodate two people. It's worth a try if you want something sweet while at grandscape.
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Tiff M
Source: google
4
A year ago
The owner is a very sweet lady. Unfortunately we did not enjoy the cakes. They were extremely dry and not enough flavor. The best cake was the strawberry as I believe the berries hold water and it was a also a bit sweeter. If I cld offer a suggestion, try experimenting with different brand flour instead of the cake flour by Swans is not great and maybe why they are so dense. The icing was on point so that was a plus. Good luck to you.
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