John Dory's East Rand Mall Restaurant à Johannesburg

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Commentaires
#442 Depuis 873 à Johannesburg
7.2
135 Revoir
Ambiance
7.2/10
Nourriture
7.2/10
Intérieur
7.2/10
Des prix
7.2/10
Service
7.2/10
Plus de détails
Prix & Cuisine
$$ Seafood, Sushi, Grill
Type de restaurant
Restaurant
À propos
At this place clients can delve deep into delicious meals, and degust good sushi, john dory and prawns. The high ratings of this restaurant would be impossible without the cheerful staff. But John Dory's East Rand Mall is not highly estimated by Google users who assigned it a below average rating.
Commentaires
135 commentaires
Notation
Tri
Date
Dater de - Date de
Our waiter was welcoming and friendly. He kept on checking up on us asking if we fine or need anything. My husband ordered the new Kiwi crusher and he really enjoyed it and I ordered Elderflower grapefruit cocktail, OMG that cocktail was the best I've had this year. We ordered surf and turf, food took rather long but the Ambience and music made up for it. For dessert, my husband had bar one Milkshake and I had creme brulee. Overall the food was delicious and fresh, very generous portions as well. Service from our waiter was amazing and what stood out for me is that the restaurant is clean. I will definitely go back and try other dishes. Service Dine in Meal type Brunch Price per person R 250–300 Food: 4 Service: 4 Atmosphere: 4
Incredible welcome from the door, tables already cleared by the time you are seated, very clean and the food is beautifully prepared. And yes, the play area for kids is a bonus! Not mention the bowl of popcorn served as you await your order! Service Dine in Meal type Lunch Price per person R 100–150 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Hake and Chips
Our waiter was awesome. The sushi is normal so good and we always get the sushi special, however our CnC sushi balls were frozen in the middle. The hake and calamari was delicious. And the desserts were lovely. Service Dine in Meal type Dinner Price per person R 250–300
Lovely decor. Our waiter, Alex, was super! Food was delicious. Calamari tubes were a bit tough, but the hake was delicious. Sushi was good. Prices reasonable. Service Dine in Meal type Dinner Price per person R 300–350
We went for lunch with a friend after running errands at the mall. The service wasn't great. We waited over 45 min for our orders yet people who came after us in the nearby tables were receiving their meals. I ordered sushi and my friend ordered fish & prawns, I don't know if if these light meals really take that long at this specific John Dory's or our orders had been forgotten. It even took long to get our Mocktail jar to begin with. The people next to us also had ordered it but theirs arrived probably 10 minutes before ours and yet our order was taken first. We weren't told if there was a kitchen in the delay or if an error had been made. When we asked our waiter whats with the long wait he mumbled something about "these people" and we didn't know if he was referring to the kitchen staff or who? We received no apology for the long wait. And to top it off the soy sauce bottles were filthy! We asked him to please wipe them and he returned them in the same condition pretty much. It wasn't a nice experience at all.
I don't normally write a review on a restaurant but I must relay of the terrible experience we had. We were a party of 8 we went there to have our works Christmas party. We ordered our food and drinks from the waiter. We waited about 30min for out drinks. The glasses that came were still hot so it made our drinks warm. We got the food and it didn't get any better. The one dish the calamari heads were dry like bulltong. We complained then they brought a new batch however it was undercooked. For a fish restaurant to get this wrong is really bad in my books. The side of vegetables was also super dry. Our boss also remarked that the prawns he ate were not fresh. Been to quite a few John Dory's in my life and this was by far the worst. Don't know who is running that store but they better pick up their socks. Service Dine in Meal type Dinner Price per person R 500+ Food: 1 Service: 1 Atmosphere: 3
Brought my daughter for a birthday celebration dinner on 09 September. The friendly greetings at the door made me feel welcome. But that's where the good service ended and what followed was terrible. Our waitress was a trainee and despite the restaurant being relatively quiet, she was not assisted by anyone with experience. She got our drinks order all wrong and proceeded to argue with me when I pointed this out. Brought the starter and the main meal at the same time despite me asking her to bring the starter first. Our main meal not well heated. She didn't understand the orders and forgot to ask about the sides option. I had to remind her. She forgot to bring the soy sauce with our sushi order and seemed very flustered. Brought the bill with the incorrect items and when asked to correct it, only corrected 1 item. My nightmare didn't end there. When I asked to speak with a manager to correct the bill, the manager rudley asked me to deduct the amount myself because she was too busy with the cash out. I paid the bill and left the restaurant only to be chased down by 3 waiters. My card had been declined because our waitress was not familiar with the device and failed to pick up the non payment. It was quite embarrassing to walk back to the restaurant flanked by the 3 waiters even though I did nothing wrong. The manager was unapologetic and made me feel like a criminal. The customer service was terrible. I will not reccommend this restaurant to anybody and will definitely not be going back there. My daughter's birthday celebration was seriously compromised by this terrible experience. Service Dine in Meal type Dinner Price per person R 500+ Food: 3 Service: 1 Atmosphere: 1
I cannot even put one star... so disgusted, wish i could return food and buy somewhere else. First time ever, the food was so damn disgusting, oily and like rubber. Didn't even recieve everything ordered. Nope, will not be recieving our support again. Feel like puking and tummy aches.... Service Delivery Meal type Lunch Price per person R 150–200
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dash
Source: google
6
A month ago
Our sushi was excellent. However the creamy mussels seemed stale. The ladies bathroom needs to be kept in a cleaner condition. Thank you. Food: 4 Service: 4 Atmosphere: 3
21.07.2019 Decided to give JD another try, not sure if this is the same branch that was previously by the Galleria side which wasnt too great. However this branch was much better. We weren't too hungry so just ordered starters. •The Scampi Prawns (Headless Panko-crumbed JD's prawn on a bed of rocket. Served with smoked and Sriracha mayo) the smoked Mayo was NOT good btw. •C&C bombs (Sriracha crab and cream cheese bombs crumbed with tempura crumbs and deep-fried. Topped with smoked mayo and caviar) •Hake Nuggets (Hake fillet fried in seasoned flour, drizzled with sweet chili sauce and sprinkled with toasted sesame seeds) •Prawn Avalanche Sushi - Californian Roll with prawn filling, topped with half a tempura-rolled prawn and spicy mayo sauce •Prawn Volcano - Prawn California rolls, topped with Sriracha crab salad, a Sriracha prawn and coriander. Drizzled with Sriracha mayo All were delicious and perfectly cooked. Thoroughly enjoyed our meal, they have restored my faith in their brand, and they have some interesting items and combos on the menu as well as specials. #TheFoodMusketeer #TheFoodMusketeerEats #TFMJohnDorys
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