Jimmy John's Restaurant,Fast food à Windsor

Name: Jimmy John's
Address: 1180 Main St UNIT 1, Windsor, United States
Telephone: 19706741694
Rating: 3.1

Propriétaire non enregistré

Jimmy John's

Commentaires

#53 Depuis 96 à Windsor

6.2

174 Revoir

Ambiance

6.2/10

Nourriture

6.2/10

Intérieur

6.2/10

Des prix

6.2/10

Service

6.2/10

Plus de détails

Prix & Cuisine

$$$ Fast Food, Sandwiches, Deli

Type de restaurant

Restaurant, Fast food

Caractéristiques

Seating

Wheelchair Accessible

Information

1180 Main St UNIT 1, Windsor, United States

Voir l'itinéraire

Site web Jimmy John's

À propos

Based on the visitors' opinions, waiters offer perfectly cooked blt and good tuna here. Food delivery is an important advantage of this fast food. The nice staff works hard, stays positive and makes this place wonderful. Professional service is something that guests highlight in their reviews. But google users rated Jimmy John's and it didn't gain a high rating.

Notation

Excellent

Très bien

Moyenne

Pauvre

Terrible

Tri

Le plus récent

Le plus ancien

Note croissante

Note décroissante

Date

Dater de - Date de

Zachary Adams

Source:

6 months ago

8/21 UPDATE I wanted to provide an update on my experience, it has been 3 weeks since the original issue and while Managment reached out, they have done little to nothing. I have gone back and forth with them via email for the last three weeks, I even sent them a copy of my order confirmation so that they had all of the information about my order they need. The owner of this particular store is saying that he can not find my order in their system, but that their system shows that they already refunded me 3 weeks ago. I have not received any type of refund from them. Also if their system can not find my order, how does his system tell him that they refunded me? This is just pure incompetence and lack of customer service from the owner, he also has not reached out to me about this issue, he has one of his employees contact me. I understand that mistakes happen, I also understand that sometimes the front line employees will be rude, but as an owner of a business in our local community, he should work harder to take care of his customers. I will never be going back to this location, and since Jimmy John’s as a company seem to accept this level of poor customer survive from their stores, I will probably not be supporting them anymore. Terrible customer service, if I could leave no stars I would. Placed an order using the online order system, I used the system to remove the items from my sandwich that I did not want on it. When the sandwich arrived it had those items on it. I called to let them know and I was told their system did not tell them to take it off. The lady that answered the phone was quite rude and essentially told me that I could scrape off the items I didn’t want on the sandwich. She told me it was my fault for ordering it incorrectly when in fact it was their systems fault. I paid almost $30 to have my lunch delivered as I couldn’t pull away from work which I didn’t mind paying but I expected it to be correct. They made no attempt to make it right, did not offer to remake it or to credit back part of the order. Will not be ordering from here again which is a shame.

Rachel Rogers

A month ago

There is an outstanding employee at this location (who’s name I forgot to ask) that is so pleasant with customers and clearly helpful to coworkers (multiple occasions). I hope the Person in Charge on this evening’s shift gets promoted to manager soon. Best fast food service I’ve ever had; best employee attitude I’ve ever encountered. Service Take out Meal type Dinner Price per person $1–10 Food: 4 Service: 5 Atmosphere: 5

Mandie Lorge

5 years ago

I visited for the first time today. I really wanted something a little healthier than Taco Bell next door so I went to Jimmy John's. The people were really nice and greeted me right away, that was great! I'm giving 3 stars because I feel like I paid too much for what I got. It was $9.35 for one sandwich with no sides or drink. I did have bacon put on my sandwich which may have raised the price?? But that's quite a lot for an 8 inch sandwich. Also, the mayonnaise tasted like horse radish.

Matt L

4 months ago

This location has never let me down. The quality of their subs blow subway out of the water... Granted no fast food sub will be the quality that a real deli will provide, but there really aren't any delis in Windsor so this is the best option. And they are actually pretty great! Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Kristina Szabo

A year ago

Not once have they got my order right. Today I ordered a beach club, no mayo, I have an egg allergy. Wouldn’t you know again they did extra mayo and no avocado with makes this sandwich worth it. Why can’t you get it right? I’m paying $12 to throw it in the trash every time! Where are the avocados?!? If you’re out say so and if someone has an allergy listen. I could sue you but I’m hoping someone can get it together. The store was empty how about instead of rushing wrong orders. You could focus on doing it correctly. I have wasted soooo much food and money. Price per person $10–20

Stephanie Felte

5 months ago

So, the overall rate I will list is a 1 star. While I wish to give more, I am super frustrated. I tried to oder from the app as I have rewards for food. Well after being unsuccessful for over 30mins I called the local Windsor store, it was 6:15pm, by 6:20 my order finally placed. I was told it will be roughly 30mins till your food Is delivered. I said no problem. We'll at 7:35pm I phoned the store AGAIN to be told my oder was at my door, i am no idiot i looked at my door before calling. No food, so while on the phone with the store they called the driver who said indeed the order was placed at my door. Un, no its not, ironically the store tells me he lost the call between the driver an the store. I demand a refund an my order. The store refunds said order. I said how soon should I expect my re delivery, I was.told it's unknown as.tue driver is on 4delivery, an it will be at least 30 MINUTES MORE once the driver returns as there are now other oders waiting to leave the store. I asked the store if he was a manager he said no he wasnt, i told him i should expect to be a priority 1st delivery once said driver is back. I was told my.order would be redlivered with an inknown time frame. I told him this definitely isnt "freaky fast at all" , I told the store I was writing this Google review, sadly I want to give it ZERO STARS but that's not an option. I will be calling Jimmy John head quarters with complaints as well, for the store still hasn't resolved my issue. I guess the simple resolution would have been refund order & send out a new order asap..not with in 30mins or more once the driver returns... I definitely don't think I will ever do Jimmy John's again till their slogan reads, "hungry wait longer!" Service: 1

Isaac Ordonez

I ordered lunch for delivery. I was 5 min down the road. I called after 45 minutes. They told me it would be another 30 to 45 minutes. I canceled my order. Don’t bother with this place. Freaky fast my a•• Service Delivery Meal type Lunch Price per person $30–50 Service: 1

Levi Perez

10 months ago

This is the wrong food, on the wrong order. 6/23/22, approximately 7:10 delivery. Everyone didn’t know started eating. Cannot return. I need a refund, please. Again just expect your food to be wrong. They do bring you food. Service Delivery Meal type Lunch Price per person $20–30 Food: 2 Service: 1 Atmosphere: 1

Sydney Newman

2 years ago

Just don’t go here. It’s not worth it. The last 4 times I’ve order delivery they’ve called and said they didn’t have a delivery driver. Now I understand it’s hard hiring employees right now but this is just ridiculous why don’t have have more delivery drivers? Why don’t you train your employees who are already working there? On top of that I had to ask to get my delivery fee to get reimbursed. That is so ridiculous that they aren’t already automatically doing that? Then I get home and my sandwich has no lettuce. I ordered a vegetarian sandwich and they didn’t put lettuce on it. I’m sick of how horribly managed the Windsor jimmy johns is. It needs to be fixed it’s just ridiculous at this point that.

Holly Chavira

I am not one to post a terrible review but after having multiple issues with this exact location I feel that it's time. I ordered a sandwich and paid extra for certain toppings, selected delivery and waited patiently for my order. Upon receiving it, everything I had requested was not in my sandwich, which is frustrating because I paid extra. I called the store and an employee told me that they would make me a new one and deliver it. I received the second sandwich and once again it was made just like the first and was STILL missing the items I paid extra for. The employee told me he would have his manager call me back and send me a third sandwich. The manger then called me and asked what was wrong, after I told her she let me know she could give me a credit or void the purchase. I asked for it to be voided and asked for my correct Sandwich, that I was owed. She then told me that they were too busy and it would take too long to get it to me. She then proceeded to tell me that next time this happens I should speak to a manager and not an employee. What I have an issue with is that it's not my responsibility to make sure my food is made correctly, this is something that the store should ensure. It was not my fault it was made incorrect 2 times, then to be told they were too busy to help is unacceptable. This has happened far too many times with this exact location and we will no longer order from here.