Glen Eagle Estate Clubhouse Restaurant à Kempton Park

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Commentaires
#131 Depuis 245 à Kempton Park
7.0
38 Revoir
Ambiance
7.0/10
Nourriture
7.0/10
Intérieur
7.0/10
Des prix
7.0/10
Service
7.0/10
Plus de détails
Prix & Cuisine
$ International
Type de restaurant
Restaurant
À propos
The energetic staff reflects the style and character of this restaurant. Enjoyable service is something that people highlight in their reviews. But guests rate Glen Eagle Estate Clubhouse below average on Google.
Commentaires
38 commentaires
Notation
Tri
Date
Dater de - Date de
Went there for Christmas lunch. Absolute disappointment. No starter as promised, not enough potato and pasta salad was made so many didn't have any. The potato salad was brought out basically after everyone had finished their mains (the chef obviously had to make a new lot). Mains was average. For the price we had to pay the food, it was not worth it at all. Plus many individuals do not know that you have to exchange your green card for an orange one, as the guards did not inform one of the guests and neither did any of the staff. When the guest got to the gate, He was told to go back and get the orange card. When he got the orange, He had informed the manager that they need to make a better plan with informing the guest about the card, the manager told said guest that he must drop his attitude. This is disgraceful.
I would like to add my experience at this venue as a professional service provider to the events industry. On arrival I was shocked to see the state of the venue. I have never in my 15 years of being a floral and decor stylist had to clean up a previous functions left over plates and used wine glasses from the tables. I kindly asked one of the staff members to bring a broom and a mop so we can clean the sticky floor. She never returned. I myself fetched these items from the kitchen. Together with Mrs Strydom who paid venue hire (my client) we cleaned the venue without any help from the staff. Which left us with very little set-up time before guests arrived. I also feel that when a function is booked and paid for management should be on site to ensure that this does not happen. I would be ashamed if this was my venue.
The service is poor, the food is 😒...ae guys this place is just an emergency go to when places are fully booked it used to be a great place though. Oh their red velvet is nice so a star there is for the red velvet
avatar
Ginger Pete
Source: google
2
6 years ago
Attended Christmas lunch with the family having heard that the restaurant was under new management; but unfortunately the r280 per head was not worth it. The food was bland and unimaginiative. Certain food items ran out at the buffet so many guests could not get certain items that they wanted. Unfortunately, the culinary highlight was a glass of water with ice and lemon slices. The waitron was friendly, but unfortunately management did treat some guests with disrespect. Not a Christmas miracle at all.
Exceptional place and they had great food. But some of the Germany customers were too noisy and we couldn’t hear ourselves Service Dine in Meal type Lunch Price per person R 500+
Had a function at the venue. Food not what we ordered. Not enough food for all the guests, generally just very poor attitude from management. Very sad how backwards this has gone, from once an outstanding venue. We even had to clean the venue ourselves the morning of the function.
Had a family breakfast this morning. The omelette was cold..not very tasty... Had no cheese on it. Not at all what we ordered from waiter. We waited long for the food..and rhe prices very high . Expect more for what we got...
Fantastic food, great variety, beautiful venue and view. Good menu options that are really affordable. The staff are efficient and friendly. Have one of the fish options, absolutely delicious!
Pretty spot, very quiet and peaceful. I tried the restaurant and while the service was very good, the food didn’t taste amazing and like it was freshly prepared.
Amazing Food with the best service. Best cocktails aswell and fairly prices with a good atmosphere and family oriented.
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