Dunkin' Bakery,Restaurant,Fast food à Lawrence

Propriétaire non enregistré
Commentaires
#218 Depuis 333 à Lawrence
7.4
246 Revoir
Ambiance
7.4/10
Nourriture
7.4/10
Intérieur
7.4/10
Des prix
7.4/10
Service
7.4/10
Plus de détails
Prix & Cuisine
$$$ Donuts, Fast Food
Type de restaurant
Bakery, Restaurant, Fast food
À propos
Try perfectly cooked sandwiches and good hash browns. A selection of delicious dark coffee, latte or tea is offered to visitors. Guests don't highly appreciate cream donuts at this restaurant. Dunkin is famous for its great service and friendly staff, that is always ready to help you. From the guests' viewpoint, prices are low. It's usually good to try something new, enjoying the nice atmosphere. As for the Google rating, this place achieved 4.
Commentaires
246 commentaires
Notation
Tri
Date
Dater de - Date de
Service Take out Meal type Breakfast Food: 1 Service: 1 Atmosphere: 1
Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 2 Atmosphere: 2
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Trisha Lane
Source: google
2
A month ago
Food: 1 Service: 1 Atmosphere: 1
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Kyrsten Macy
Source: google
10
9 months ago
Service Take out Meal type Brunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Sourdough Breakfast Sandwich
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Char
Source: google
2
3 months ago
Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Assorted Half Dozen or Dozen Donuts
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Sophie M.
Source: google
4
A year ago
Service Take out Meal type Breakfast Price per person $10–20
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Hayden Burch
Source: google
2
3 months ago
Meal type Breakfast Price per person $1–10 Food: 3 Service: 1 Atmosphere: 2
Hello! I was debating on if I should make a review because at the store it appeared that I was provided a refund for my order, but after checking my bank account I never got it. Customer service is the reason this review is getting the second star, because it was the initial people I interacted with that were decent. It was the so called manager or person they consulted about things that provided the horrible customer service. We did not get what we ordered, we ordered two special ordered caramel frozen coffees and they forgot one when I went to the window, which I had tonoay for, which was fine. But they had to remake the one they gave because it was not made right. When I got the second one it also was not made correctly so I attempted to go in but the door was locked. When they finally unlocked the door I went inside to request a refund for the second one and they told me they needed to get a manager to help me. BEFORE the manager came out, I COULD HEAR THEM TALKING ABOUT ME saying, "If she doesn't like it thats not our fault. Is this the same one we gave the remake to?" When they made the drink incorrectly in the first place. Then they proceeded to tell me they could not give me a refund partially because they already remade the first order and that I should have let them know earlier because 30MINUTES had passed since they made my order, where I explained to them step by step what happened and that I did not want this coffee and that it was not my fault the door was locked. He printed a receipt finally and told me to have a nice day and sorry for the inconvenience. Which would have been the end of it, but the money was not refunded back into my account. I will never go to this dunkin again. The people in this building do not know how to make the drinks. Their customer service is horrible, and there is always a wait. My business has officially been lost. Service Take out Meal type Breakfast Food: 1 Service: 1 Atmosphere: 1
The charge for EVERYTHING that other Dunkins don't and I think it's ridiculous. Less ice is .30 and the I always order 5 sugar 5 Carmel and extra creamer and the charge for the Carmel. I ordered a large so it shouldn't matter. If I can help it won't be going back to this Dunkin again Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 2 Atmosphere: 2
If you are out of something, you have to tell the customer. You can’t just ring them up for it and then hand them a completely different (cheaper) drink and still charge them for what they ordered. I would have ordered something different. And then she tore off part of my receipt so I wouldn’t see it.
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