Coffee and the sandwich was exactly what I wanted and craved. The service was quick but prickly. May have been due to the location in the airport l.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 4
Service: 3
Atmosphere: 4
Recommended dishes
Sausage Egg and Cheese
Can't get a hot mocha at 4, 5 or 6 am. When there are 3 other places to get a latte in the airport why would you send customers away? You're a coffee shop, ALL coffees should be available at all times. I have went 3 morning in a row and it's the same. Plenty of people on shift its not a shortage issue, just lazy employees. I think the airport should let the company hire their own workers instead of using airport employees. That way customer service would actually be good. No competition means complacency.
Food: 5
Service: 2
Atmosphere: 4
Janet Acosta who stated she was the manager was rude, snappy, unorganized and unprofessional. Then, when I asked for a refund she didn’t even know how to refund on my card, and asked another worker to do it. If she’s the manager she is not doing well at representing DD. I asked her for her name and the number of her boss and she refused.
The young lady who took my order was very nice and professional. As was the lady who provided my refund and gave me the rude “managers” name and the contact information for the GM.
Please send her through customer service training. People traveling don’t want to encounter a rude, unhappy person serving their food. And better yet, won’t put up with it like locals might.
Meal type
Breakfast
Price per person
$1–10
Service: 1
This is located inside the Charleston Airport. The staff that day was not very friendly. I do not know if they had rude customers or a rough day. There were no napkins. When I asked the young lady, body language appeared to me that I was interrupting her.I explained she did not put napkins in the bag and the napkins holder for empty. The sandwich was still cold in the middle. No pictures.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 2
Atmosphere: 3
All three of the staff working were very rude. There wasn't even a long line at 6am, I walked straight in to the register to place my order. The two girls making the drinks and food both had awful attitudes, both acting like they didn't want to be there. I waited for the breakfast sandwich that i ordered and watched the girl making food make a full batch of bacon, then start another one, tgen stepped aside and pulled out her phone, so i asked her politely about my order, thinking maybe it was skipped, and she deadpanned looked at me and said "im making your bacon" even though i had just watched her pull out a full tray of bacon and put it in the warmer. Then she went over and started making my sandwich, and finally put it in a bag and looked away when she stuck her hand out with it to give to me. I said thank you and she ignored me and went back to her bacon.
Only giving this review 2 stars bc the food was decent, but i wouldnt come back just based on the staffs poor attitudes.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
The staff is very organized and kind. They fixed a mistake on my order fast and were very nice about it. They are working very hard because there isn’t many other fast food options in the airport. I hope everyone is patient getting their food or coffee. The food is yummy and so is the coffee.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Nasty women working there. No lattes available- machine broken, looks like a repeat offense. Food counter is a mess and dirty. Don’t go here.
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Liked them. Fast service and fresh donuts.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 3
Recommended dishes
Dunkin Doughnuts
Employee told me I can’t order food because she’s working alone and has no help well let me tell you it’s not hard to microwave some hash browns or make a sandwich why are you even working then?
Service
Dine in
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
