Dunkin' Bakery,Restaurant,Fast food à Madison

Propriétaire non enregistré
Commentaires
#7 Depuis 15 à Madison
6.7
189 Revoir
Ambiance
6.7/10
Nourriture
6.7/10
Intérieur
6.7/10
Des prix
6.7/10
Service
6.7/10
Plus de détails
Prix & Cuisine
$$$ American
Type de restaurant
Bakery, Restaurant, Fast food
Commentaires
189 commentaires
Notation
Tri
Date
Dater de - Date de
Over all I loved it here! It was a great place! Took a family trip down here lots of animals and very fun place to be! Lots of exhibits. Price per person $1–10 Service: 4 Atmosphere: 5
Don’t order a bagel. They won’t toast it and they’ll put an entire brick of cream cheese so your bagel is not only freezing but not toasted. They are rude. Slow. Burnt coffee. If I could I would give zero stars because I’ve given this place so many tries and each time is worse than the first. Ask for double toasted and you’ll get 1/2 of the bagel toasted the other half loaded right to the top with enough cream cheese for 5 bagels. I feel bad for the employees because it’s lack of management. They have no one to teach them. And it’s my own fault because everyone that lives in town Madison has said not to go there just skip right to Norge Walker Skowhegan because it is that bad but you would just think maybe they’re having a bad day next time will be better but no it’s every time and even if you go in and complain and have some thing remade the remake is worse than the original. I’m not trying to be a Karen but this place really needs some help. I’m from Waterville so I used to get Dunkin’ Donuts all the time and it was never gross so for anyone coming here to leave a bad review or just a read the reviews take the trip to Waterville on Main Street you won’t be disappointed. Meal type Breakfast Price per person $20–30
What a joke. Walk in and the cashier put the order in wrong, voided it. Ordered a matcha drink. Was charged for two medium drinks. When the wrong order was given it was brought up that that wasn’t correct. Receipt even showed correct drink. Instead of making the correct drink the women argued and offered a donut. No thanks. Never got the correct drink, or the difference in payment for their mess up. Anywhere else would make the correct drink and tell you to keep the other one. Nope, not dunkin. They mess up and you are forced to take the wrong order, they will not make the correct drink. What a nightmare. The owner needs to better this place and hire people with customer service skills. Food: 2 Service: 1 Atmosphere: 1
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Someone Random
Source: google
10
6 months ago
I always get a vanilla bean coolatta and a strawberry frosted donut with sprinkles. Always yummy. I wouldn't recommend dunkin everyday bc most their stuff is pretty unhealthy from what I've seen, but as a treat its nice! Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Customer service was awful. 2 out of the 3 people working were very rude to almost everyone in there. I smiled at them when I walked in and was given a weird dirty look by the 2 and when I ordered they acted very annoyed with me. I've never gone in before today and now I'm gonna avoid going in there ever again. Clearly since im not the only one thats been treated this way, pretty sure something needs to change. Think some workers need some training on customer service ASAP. Extremely unwelcoming. Service Take out Meal type Other Price per person $1–10
Sometimes getting Dunkin can be an interesting experience, all the horror stories of wrong orders, undrinkable coffees etc... I've had a few times that I also have had less than thrilling results, despite trying different locations. Recently at the Madison Dunkin, I've had good results, whenever Krista or Pam is on shift my coffee is made perfectly. I don't order a "chemistry set" coffee, it's pretty straightforward, so your results may vary depending on how many squirts of this or that you put in. But overall I will continue to get my coffee here. Food: 5 Service: 4 Atmosphere: 4
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Donna Davis
Source: google
8
8 months ago
Small shop. Love the variety of refresher drinks. Friendly staff. Get order quickly and fix any order they do not get right. Food: 3 Service: 4 Atmosphere: 3
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Daphne Walsh
Source: google
2
3 months ago
This is the worst Dunkin we have ever encountered! Service- 👎. Service Take out Meal type Other Food: 1 Service: 1 Atmosphere: 1
Was in town visiting family...needed caffeine. Pleasantly surprised by the cold brew, so three stars is for that...wasn't bad at all. Felt bad for the guy working drive thru...he seemed very new and got quite frazzled. Was asking questions to the "manager" who didn't seem to help him much. If she is the one who brought the coffee to the window, hire a new manager! She had zero customer service skills! Place was not busy at all so no excuses! Service Take out Meal type Other Price per person $1–10
I never get everything in order from the Madison Maine Dunkin Donuts! Food: 3 Service: 1 Atmosphere: 1
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