They make a big thing thing about 30 minute delivery (or your pizza is free!), then you phone them and they say it will be a minimum of 1 hour (1.2 kilometres) to our address (no free pizza of course). So, blame the customer for living so far away (repeat, 1.2 km) and don’t offer any apologies.
False advertising. There are much better places to order food from, though sadly, like with McDonald’s , people here think they are buying a little of the American dream and therefore put up with bad service and disingenuous advertising.
In summary, this is a bait and switch con - advertise 30 minute delivery then when you fall for the lie and call, they change it to 1 hour, expecting the customer to go along with it. Naive.