Domino's Pizza Lincoln Takeaway,Fast food,Pizzeria à Lincoln

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Commentaires
#22 Depuis 28 à Lincoln
4.8
10 Revoir
Ambiance
4.8/10
Nourriture
4.8/10
Intérieur
4.8/10
Des prix
4.8/10
Service
4.8/10
Plus de détails
Prix & Cuisine
$$$ Pizza, Fast Food, Dessert
Type de restaurant
Takeaway, Fast food, Pizzeria
Commentaires
10 commentaires
Notation
Tri
Date
Dater de - Date de
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M A
Source: google
2
8 months ago
Received the wrong order in two days and it was the same mistake that was repeated. The customer service was horrible and they clearly do not care about their customers. Ordered a chicken pizza and received pepperoni on it. We rang them up the first time and kindly explained that the order is so wrong and we cant have it. and they said they would replace the pizza with the right order. Once the second pizza arrived there was pepperoni on it which is pork products and we were still unable to eat it. My daughter rang dominoes up for the second time and was neglected as in the workers words "we don't put pepporoni underneath cheese so there's no way it was possible" and was very persistent that she was lying. We kindly asked for a refund and for both the pizzas to be taken away however we didn't even receive the full refund back which is just the basics! How come and as a basic customer service the Domino's agent should have cared about the complaint and fix the mistake not be disrespectful and refuse the responsibility. That's not how business run?? Never again Domino's. The agent in charge, manager and duty manager must be more responsible. Service Delivery Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Nicole L
Source: google
4
6 days ago
Food is excellent. Prices are getting way too high, especially for just the value pizzas. Unfortunately cheaper to go elsewhere. All other dominoes are slightly cheaper too so seems odd Food: 5 Service: 4 Atmosphere: 4
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M Adem
Source: google
2
8 months ago
The worst ever customer service I had to encounter in many years. Wrong order in 2 days and the worst was today ., Wrong order twice in same day !!!., this is not professional and wrong. The worst part is the gentleman in the phone insisted that they made no mistake and didn’t care to fix it ., he was like ., just drop a review if you wish !!! I am not sure how professional that is ????., After a long wait asked to have the pizza taken again and to get a refund .. Ironically even the refund was less the delivery charges !! Mistakes happen and as far as I know , professionals who care strive to fix them ., in this case unfortunately the attitude and response was so wrong. Never again Domino’s. The agent , manager and manager on duty must be more responsible and care. Service Delivery Meal type Dinner Food: 1 Service: 1 Atmosphere: 1
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Pawan Kumar
Source: google
2
2 months ago
Pathetic customer service. I was ready yo pay for extra sauce. All staff ignored to add extra sauce. I don't like the pizza without sauce on it. Other store have no issue, this Franchisee certainly need some training to understand that business gets run and what does customer service means. Food: 2 Service: 1 Atmosphere: 1
Both times I have ordered from this branch the service has been really bad. First time the lady who served me was terribly abrupt and rude to me - second time my order took ages to get done. After asking, it seemed they had not out it through when I ordered it. Took double the time to get out of there. I will not be supporting this branch in future. Food: 3 Service: 1 Atmosphere: 3
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Joshua Milner
Source: google
10
4 months ago
Friendly staff, nice and clean place. Good to see staff with a smile on their face. 4 stars for food as toppings were semi bare in parts. Service Take out Meal type Dinner Price per person $30–40 Food: 4 Service: 5 Atmosphere: 5
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Karen Cairns
Source: google
10
A month ago
Just ate the best Domino's pizza I've ever had from Domino's Lincoln. Delivered. Pizza was hot with generous and evenly spread topping. Service Delivery Food: 5 Service: 5 Atmosphere: 5
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Conor T
Source: google
10
4 months ago
Best Domino's I've been to - though I've only been during the daytime. Good staff.
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Sam TC
Source: google
4
A year ago
Pizza is good and they make it quickly but owner/manager is grumpy and rude. Had friend order around 10 minutes before closing and he was called up and shamed for ordering so close before closing. You would think that if they advertise their closing time then they shouldn't have a problem doing their job up until that time. Otherwise, close earlier, but chances are even if they closed at 8pm the owner would complain and refuse orders at 7:50pm.
Had the most disgusting service today 27th January at around 12.30, a very very rude and disrespectful girl, with nobody else in the shop she still stood around and did not start an order that had been made , my father in law went up to query if the order had been started, and she responded with no, he then asked If she was going to start making the pizza, and she told him to sit down and wait, and then proceeded to put the order under 'old guy' instead of his name which had been given. Absolutely disgusted and will not be returning. I hope this matter is dealt with as this is not at all how customer service should be done. Meal type Lunch
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