This was definitely the slowest Chick-fil-a I’ve ever been to (over 30 minutes from placing our order to actually receiving it). The manager (I’m assuming) was very nice and the food was okay I just don’t know that I’d take the time to park and go in and expect a fast experience. I also thanked the nice girl for my order and she said “yep!” instead of “my pleasure” and I gasped in horror 😂 (kidding).
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 3
Atmosphere: 2
Great place to eat! We had some issues with their dumb app rewards. They should really design a better user experience with ordering using rewards. Currently, you select your rewards, process them on the app, order your food separately, and then scan your rewards and hope everything matches. If it does not match, it could be due to a weird way the food was rung up or because the customer misunderstands what they selected on the app.
In any case, I expect a much better customer experience from such a pro customer business. CFA, let me know if you need some help. I own a business consulting brands on improving their processes. I am happy to offer some free advice if it means a more efficient ordering experience since I order from you so much.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 2
Atmosphere: 3
Recommended dishes
Chick-Fil-A Sandwich Meal
food 5 stars service 5 stars atmosphere 3 stars
food was good service was good i like how they say ‘my pleasure’ atmosphere could have been better the tables were dirty
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 3
I love Chick Fil A, but the one on Sunset mall it is so slow, they took so long to have your order ready and when finally is ready most of the time they forget something.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 2
Atmosphere: 3
Fast, friendly service. Love the chicken!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Chicken Sandwich Deluxe Meal
They were on it,for a fast food meal,they conducted their business like all business should.the kitchen and tables were clean and the service was impressive. Good job.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Caesar Salad
Great drive through experience while traveling. It's reassuring to know your order is going to be right and bright with a smile and ending with my pleasure. Love Chick fil A!
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Terrible service. I shouldn't have tipped the driver what I did. He was ridiculously dismissive. We were missing two fries and a large drink. We told the driver we were missing food, and he shrugged and said, "Well, that's what they gave me." He got in his car, and he drove away. I called the restaurant and asked them to deliver me what I was owed. I gave the girl my name and address and they NEVER SHOWED UP. I'm just mind blown. How do you have such a high rating with such terrible service? You should be ashamed.
Service
Delivery
Meal type
Dinner
Price per person
$100+
20 min wait for 2 sandwiches its crazy!!!! Wasted the whole lunch break waiting and can't even eat it!!! I'm not sire what happened could be the new owners but they need to figure out how to get that wait time down!!!!
Meal type
Lunch
Food: 3
Service: 2
Atmosphere: 3
