Baskin-Robbins Restaurant à Half Moon Bay

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Commentaires
#71 Depuis 91 à Half Moon Bay
7.8
58 Revoir
Ambiance
7.8/10
Nourriture
7.8/10
Intérieur
7.8/10
Des prix
7.8/10
Service
7.8/10
Plus de détails
Prix & Cuisine
$$$ International
Type de restaurant
Restaurant
À propos
The recipe for success of this cafe is its perfectly cooked sundaes. Based on the visitors' opinions, waiters offer great milkshakes. The staff is patient that's what makes Baskin Robbins so good. Enjoyable service is something that guests note in their comments. This place offers you fair prices for delicious meals. Google users granted the score of 4.2 to this spot.
Commentaires
58 commentaires
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Date
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Bad staff. I was waiting in the queue aware of the covid situation and was standing closer to 6ft distance sign but just not ON the sign. The staff pointed it out disrespectfully, it was weird but as I was already the second person in the queue 😛, I just ordered my ice cream.
Nice clean location! Plenty of space to hangout and relax with outside seating. Triple mango, chocolate fudge & coconut pineapple 🍨 Yum!
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Wendy Wood
Source: google
2
5 months ago
Tried to order a cake online within 48 hours notice in a location that guarantees a cake in 24 hours. The website didn’t work. Called when the store opened and they wouldn’t make me a cake. I asked for the manager to call me to resolve the issue. I never a received a call. Or customer service.
Best Baskin Robbins Ever! I love California. ❤️‍🔥👑
Severely disappointed. I sent my husband to get one of their sundaes, it was pathetically small. They were completely out of most of their toppings and charged me $15 dollars for it! My husband opted for a single scoop and that alone was $4.25! A complete rip off, I wish I could get my money back. Don't go here unless you want to be charged an arm and a leg for a couple mouthfuls.
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Bruce Meyer
Source: google
8
2 years ago
Your typical Baskin-Robins...great selection, nice staff. Prices have gone up though. Felt a little burned after paying $7.00 for a small chocolate shake. I guess this is the new norm!
They had no prepacked ice cream, the freezer is broken, no fresh baked cookies so I was not able to order the cookie sundae I wanted. The automatic door sound indicator would ring incessantly with no people coming into the store and they were playing super-duper loud country music which made it difficult to conversate with my friend. The actual sundae I did order was good and my friend enjoyed his chocolate ice cream but it was definitely a below-par-experience than what I am usually accustomed to from Baskin Robbins.
Might've been because it was late at night and possibly the last customer... but i got the worst milkshake of my life--for my wife. Think milk might've been sour. Tasted terrible and wife felt sick, after. Wife stopped drinking, i tasted and apologized to her. Figure Baskin-Robbins ice cream still safe--as it is packaged--but will never buy another milkshake... and, sorry--as i tend to ONLY take time to write glowing reviews. Hopefully, the owners-workers will look into why such a terrible milkshake. Worst ever, by far... at premium cost. And to think, I chose "real" over MacDonald's and Burger King... never again. Hope they fix it.
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Vicky Boyd
Source: google
2
3 years ago
Out of ordinary to write a bad review about Baskin-Robbins but here goes: On Sunday, Mother's Day 5/10/20 I went to Half Moon Bay location to get a milkshake. There was a young man customer before me with the freezer door wide open, he had his head inside the freezer looking at cakes while talking on the phone, with NO MASK on. The sales associate was standing literally right next to him explaining the cakes. After he left, I brought it to attention of Manager on Duty she didn't seem to understand the safety concern stating it was "OK because the cakes are in boxes". Not being able to trust safety protocol at this location, their inability to enforce mask requirement, social distant requirement, I left without milkshake, which was no longer appetizing. Apologies to other unknowing customers who may have purchased a Mother's Day cake to not have reported this sooner. I have been trying to get return calls from Corporate Headquarters since May 10. 2020. Telephoned Corporate 4-6 times, each time assured by apologetic, script reading telephone representative a Manager will call me back, then doesn't. It is June 11, 2020 still no return phone call from Corporate despite they have my case on file, each call noted a Manager will call me back. Following paragraph, headlined on their website does not appear to hold true at this location: Our Response to Coronavirus (COVID-19) As we continue to closely monitor the global impact of Coronavirus (COVID-19), we are taking steps to help keep everyone who interacts with Baskin-Robbins safe during these challenging times.
They were not open. The sign says they are open 11 am to 10 pm but not a soul was around. The sign also said those are their hours Monday thru Thursday. From now on I'll drive over to Pacifica to Cold Stone and get my ice cream cakes!
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