Amato's Restaurant,Store à Lewiston

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Commentaires
#106 Depuis 131 à Lewiston
4.4
25 Revoir
Ambiance
4.4/10
Nourriture
4.4/10
Intérieur
4.4/10
Des prix
4.4/10
Service
4.4/10
Plus de détails
Prix & Cuisine
$$$ Italian
Type de restaurant
Restaurant, Store
À propos
The menu of this restaurant is recommended to Italian cuisine lovers. At Amato's, guests may order good sandwiches. A number of visitors find the staff creative. People say that the service is prompt here. But clients rate this place below average on Google.
Commentaires
25 commentaires
Notation
Tri
Date
Dater de - Date de
We ordered two Italians for take out both with no black olives at the Lewiston, Maine location on 2/23/24. When we unwrapped the sandwiches both had black olives on them and the bread was far from fresh. Not what we expected especially after the Amato’s employee repeated the order over the phone. Certainly disappointed. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1
Ezra Smith
Source: google
2
2 weeks ago
No stars for service/atmosphere. The only thing I was told by the person working was to order on the kiosk, no hi nor any form of good customer service. He also didn't bother to explain where I'd have to pay or info about how the kiosk works. I asked once I found where I was supposed to pay if there were anyone I could speak with about my experience to help for a better future experience to others, I simply got an "I dunno". It's disappointing how little service some places can get away with and still keep their jobs Food: 2
Josh R.E.P.R
Source: google
2
7 months ago
Soo I get times are tough, and finding good help is even more difficult. However, this establishment for the last 2 visits can't seem to take an order correctly or ensure your order is correct. See the photo, that's their rendition of a pepperoni calzone... Never asked for sausage or mushrooms or tomatoes, but that's what you get. Clearly, the management and staff are inept at life. Previous visit wife ordered spaghetti calzone, and they said there was a wait for them to cook the spaghetti and ended up putting penne in her calzone.... 🤦‍♂️🤦‍♂️🤦‍♂️ Save your money and spend a little more at a better establishment that cares about their customers. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Lori Higgins
Source: google
4
3 months ago
I'm not sure what happened in the past week or two but I haven't had a good sandwich since Brian was there. It's really unfortunate because I bought food here literally every evening. I refuse to buy "unwrapped" food or slimy wet bread. The Italians are NOT made in a way most anyone would purchase 😞 Service Take out Meal type Dinner Price per person $20–30 Food: 3 Service: 2 Atmosphere: 4 Recommended dishes Grilled Pepper Chicken Sandwich with Onions Peppers and Mushrooms
Gail C
Source: google
2
5 months ago
They change the way you have to order. You can't even order to have a salad made up. Because they pre, make them the night before. They have a kiosk in the store where you can place orders but you can't order salads because they're all pre-made and they won't make any up for someone who just comes in to order one This place pretty much sucks, and it looks like I'm not the only one that thinks that since they only have a 2.5 rating. Food: 1
Out of stock on things, won’t make most items as ordered, even when the necessary ingredients are there. The Norway location charged me $60 for a bucket of spaghetti. Used to be one of my favorite places, but I’ll stick with Sam’s from now on. Service Take out Service: 1
Ordered a 9" pizza and a large meatball sub today and both were delicious. Was served by Darlene who was very pleasant, courteous, helpful and most importantly had a sense of humor. I was completely pleased with my experience and will certainly return. Service Take out Meal type Lunch Price per person $20–30 Food: 4 Service: 5 Atmosphere: 3 Recommended dishes Meatballs
Derek Martin
Source: google
2
11 months ago
For the past several months I’ve been stopping here for lunch on my break. Three weeks ago I’d have given them 3 or 4 stars… not anymore! The last few weeks the pizza has been cold and stale, the sandwiches are poorly wrapped resulting in all the cheese getting peeled off when you unwrap it, and the meatballs have been charcoal briquettes! The sudden change in quality is surprising and I hope they can rectify it, but in the meantime, they’ve lost my business. Service Take out Meal type Lunch Price per person $1–10
Tyla Dube
Source: google
6
3 months ago
I made an order for a sandwich and had waited 15 minutes for it to be made making me late for my lunch break so I couldn't eat my lunch when I should have been able to other than the wait the sandwich was good but I shouldn't have had to wait 15 minutes and have the guy who brought me to the store to say I got 5 minutes or he's leaving for my sandwich to be made Service Take out Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 5
Ordered a ham Italian specifically asked for no onion no green pepper come home and it's loaded with it. I politely called and spoke to a male employee that said he is not allowed to give me a refund because I left with my sandwich with no complaints yet how am I supposed to know they out that on my food. I asked his name and his managers name and was told they don't have a manager and refuses to give me his name. Completely disgusted by this company and will never allow my money to go to it.
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