The Wolf Den Restaurant,Fast food à Livingston

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Commentaires
#16 Depuis 35 à Livingston
8.4
69 Revoir
Ambiance
8.4/10
Nourriture
8.4/10
Intérieur
8.4/10
Des prix
8.4/10
Service
8.4/10
Plus de détails
Prix & Cuisine
$ Fast Food
Type de restaurant
Restaurant, Fast food
À propos
This restaurant is to be recommended for perfectly cooked burgers and good onion strings. Prices are found affordable here. Google users like The Wolf Den: it was rated 4.4 stars.
Commentaires
69 commentaires
Notation
Tri
Date
Dater de - Date de
Very nice service and good local food Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Thank you for a horrible second experience. You have officially lost a customer. Both times horrible customer service. On two separate occasions, months apart, we decided to order out food from here. Both times the young lady at the register just had a terrible attitude and provided terrible customer service. On this last visit, after placing an order over the phone, when I went to go pick up the food, the young lady just pushed the bags of food towards me and stated “cash or credit.” After swiping my card I stood there waiting to accept the charges on the machine but she accepted everything on her side. (I didnt even know that was possible) She then pushed the sodas towards me, gave me a nasty look and walked away. When I got home thats when I realized we were missing a meal but was charged for it. Food: 1 Service: 1 Atmosphere: 1
Have given this place several chances, unfortunately there has been no change. Disgusting customer service, always charged for extra food, NEVER have received a correct order. I tried to get my money back once a few months ago and the young lady yelled at me accusing me of stealing a meal (FYI I had not left the store)! We will not be returning and will not be recommending this place. Service Take out Food: 1 Service: 1 Atmosphere: 1
Thank you for a horrible second experience. You have officially lost a customer. Both times horrible customer service. On two separate occasions, months apart, we decided to order out food from here. Both times the young lady at the register just had a terrible attitude and provided terrible customer service. On this last visit, after placing an order over the phone, when I went to go pick up the food, the young lady just pushed the bags of food towards me and stated “cash or credit.” After swiping my card I stood there waiting to accept the charges on the machine but she accepted everything on her side. (I didnt even know that was possible) She then pushed the sodas towards me, gave me a nasty look and walked away. When I got home thats when I realized we were missing a meal but was charged for it. Food: 1 Service: 1 Atmosphere: 1
Have given this place several chances, unfortunately there has been no change. Disgusting customer service, always charged for extra food, NEVER have received a correct order. I tried to get my money back once a few months ago and the young lady yelled at me accusing me of stealing a meal (FYI I had not left the store)! We will not be returning and will not be recommending this place. Service Take out Food: 1 Service: 1 Atmosphere: 1
Food: 1 Service: 1 Atmosphere: 1
Service Take out Food: 1 Service: 1 Atmosphere: 1
Just arrived at 7:15pm to make an order after seeing they close at 8pm. My dinner plans fell through, so decided to come here last min to try out the food for the first time. Unfortunately, the young kids working the closing shift just straight up denied my order and claimed to have shut the kitchen down already. I mentioned their business hours to them and the young man at the window uses the excuse, “I’m sorry, we turned everything off already because we’re short staffed.” While the girl who seemed to be working the kitchen just stared at me with a rude glare. Ya’ll need to do something about this, because it’s unprofessional service like this that ruins first time experiences at places with great reviews on the food. I have worked at many restaurants and know that this is unacceptable. Service: 1
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