We shop here all the time but I think the check out staff in the evening need some customer service training. I understand it’s teenagers but I went to the alcohol check out and was told I couldn’t check out because I have more than 15 items (after waiting there) then the next lady that came checked out her entire order well over 15 items? So we pick and choose who can check out at the register? Then the cashier we went to made an ignorant comment while we were walking away because we almost forgot a bag. I used to be the teenager working at the grocery store and there’s no reason to be ignorant.
Definitely my go-to grocery store. First and foremost, there’s always an employee available to ask questions and there’s always cashiers open to check out if you don’t like self-checkout. Any time of day, the employees are pleasant and happy to help. I’m never wandering around looking for an item, every employee knows the store down to the part of the aisle something is in. It’s quick to shop there and the layout of the store makes sense. Once, I came in 17 minutes before close and shopped for my entire Thanksgiving dinner with one minute to spare! The prices are great, save a few items here and there, and overall I can’t believe how much more I get with my money here vs other stores.The Bowl and Basket store brand is great, huge improvement over the old Best Yet. You won’t find many expensive delicacies or a huge international food section, but for everyday groceries, this is definitely the best place to shop.
Great selection. Staff is super helpful. They always have really good sales on products. Never a long line and the best part is they still have a ton of cashiers who also bag your groceries.
This is a wonderful grocery store for getting just about anything you need. Finished up our Christmas grocery shopping in one easy stop. They have evidently partnered with Shop Rite, as they now offer Bowl & Basket products, a Shop Rite brand. Will be returning again and again.
This should be a 5 star... however the Deli Department for several weeks now has been way less than customer friendly. Not enough Deli workers and the one or two there either are talking and not realizing customers need to be helped..or the just leave shift letting customers waiting much too long. I believe a Deli manager in Luzerenr is VERY MUCH needed. Can't believe this is happening to a great store.
Since this posting l have seen improvements in the deli area. Very happy for customers as well as employees. Like l stated been shopping here for a very long time.. and love it..from all the items to buy to the best front end cashiers anywhere. Thanks
Not my usual grocery store, but very much like the Hanover Twp. store I shop at regularly. I happened to be in the area and decided to go there and this isn't the first time I've shopped there. Would go there again if it was convenient for me. I must say I love my The Fresh Grocer store in Hanover Twp. It's so clean and they have good produce. Since they switched to The Fresh Grocer, I've tried some new products that I've liked.
I always had my grocery delivered. I am very disappointed with door dash. I really liked your employees that delivered. They were very friendly and helpful. Door dash doesn't even ring the doorbell. Just drops it off. No notice. I will need to go to another grocery store with better delivery.
My weekly grocery. They always have what you want in stock. I ordered a large amount of burgers, the butcher was so nice that he actually sent an order in to the corporate office and had fresh meat delivered the morning I was picking them up. Where else can you find a butcher that just offers to have fresh meat delivered the morning your pick up date. They were perfect and wrapped very well.
I was sold! Now with that said, they do have a small drawback. The prices on the fresh fruit and vegetables plus the potatoes are more expensive than most other grocery stores in the area. But on a brighter note, I purchased an item the day before the sale started (of course the sell price was 1/2 what I paid the day before...my luck still holds out, ugh..) so I called customer service. they asked me to come back the next day with the receipt. So I did. I actually was going to purchase 2 more of the same item. Why not I was there anyway. To my surprise, the manager actually gave me the 2 items absolutely free. I was expecting it to go back to the C/C. NOW... In my book, how could you beat that!? (Score one for luck!) Finally, I lucked out... That's why 4 stars. They earned it, by me. Give them a chance to do the same for you. I don't think you'll be sorry. ⭐ So as always, Good luck!
Good size convenient store. You can find hot and cold food at very good prices. The bakery is nice, many different things to pick from. I found some plants that I didn't thought I could ever get there. I will be back.
