Worst customer service lady did not even attempt to make a decent coffee. I ask for a Expresso coffee , dont even know how to.make one . Came here today 03/05/ time 3.10 Pm . I ask her to remake it and i pay for a new one . She said she cant make it . Great customer service!
The two ladies working this morning were great. Tried to tip but giftcard wouldn’t let me
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Staff was inexperienced and did not have ingredients that every other Starbucks location I've been to seems to have. I also assume that the extra $1 I paid goes to Target for them being there.
Food: 3
Service: 3
Atmosphere: 2
These young ladies were not only rude and slow, they did not make my caramel crunch Frappuccino correctly. They were out of whipped cream- in a store that has groceries? She made my drink the first time, didn’t close the lid, and the drink was spilling everywhere. I had to ask for a new cup, and she gave it to me with no caramel. Won’t be back ever again, couldn’t tip. Such a shame.
Service
Take out
Meal type
Other
Price per person
$1–10
Had the oddest experience?? Ordered a coffee frappuccino with coconut milk. The lady at the cashier (short, dark curly hair?) kept asking me to pause on what I was saying because she was trying to rearrange the cups, which was understandable, so i said it again clearly for her after she got the correct cup. She still seemed a bit disconnected to what i was saying, though. Because I'm sensitive to milk, I watched the barista person (the one actually making the drink) make it, and she made it with regular milk. I nicely asked her if she made it with coconut milk, and since she didn't, she offered to remake it with no upcharge. Super nice and professional. As I was the leaving, the dark curly haired lady left her station and went up to me, confrontationally, to tell me that I infact did not say coconut milk (even though I said it twice??) and rather than argue with her, I decided to leave. I didn't know what to do in this situation? It was extremely unprofessional and really unnecessary, given that I wasn't being rude about it and even asked if they wanted me to pay the upcharge. The person making the drinks was really nice, though.
