I love getting Polar Pops but it's always unpredictable whether their ice machine works. The evening staff prefers to socialize outside with friends. One day before softball practice, a loiter puked in front of the door when my daughter and I attempted to go in. And all day today there was a sign on the door saying "Closed due to an emergency."
I'm rating this place a 3 just for the simple fact of the cashier Mia that's working right now. However the store was clean prices were pretty high though I know it's a convenience store but they're still higher than most. However I do wish to have Mia recognized. She was very friendly she went above and beyond her regular customer service duties and she was patient and I really appreciate her. Just when I thought that all the stores in Ohio and up this area didn't know how to hire people with real customer service skills and that are friendly and outgoing and knew their job. I met Mia tonight. A lot of stores and places need to have more Mia's working for them. I've done customer service my whole life and in the last 4 years pretty much everywhere I've been in Ohio, Stores (grocery, convenient, gas stations, pharmacies, pet stores etc..), restaurants, shops, businesses and more have had not so good people working for them. I mean some would be nice and smile and talk a little normal but mostly always they have attitude and are rude and ignorant. It's as though they are thinking "Come on let's go, can't you place an order?" They're chatting on their cell phones whether it's texting or talking. They don't acknowledge you as a customer, they don't welcome you, they don't tell you to have a good night or come back or anything. They're just miserable and they definitely shouldn't be working in the customer service field. However Mia just made my whole night, she actually made my whole week, heck my whole month for that matter. I personally have been going through a lot and I just recently moved here to Bellaire about a week ago and I'm not familiar with anything and she was just super awesome and helpful. Mia made my night she definitely deserves acknowledgment because there is not, like I said anyone that is even remotely close to her in that department. There are far and few in between around here. Mia, if you see this or ever see it, I thank you so much. I am the woman that you helped out tonight. I didn't feel I needed to say how you helped me just know that you did and you made my night thank you again you are awesome. Stores and places need more Mia's in them.
