Black Rock Coffee Bar Restaurant à Escondido

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Commentaires
#141 Depuis 403 à Escondido
8.6
109 Revoir
Ambiance
8.6/10
Nourriture
8.6/10
Intérieur
8.6/10
Des prix
8.6/10
Service
8.6/10
Plus de détails
Prix & Cuisine
$$$ Café
Type de restaurant
Restaurant
Commentaires
109 commentaires
Notation
Tri
Date
Dater de - Date de
Lovely employees, love the mexican mocha! Service Take out Food: 5 Service: 5 Atmosphere: 5
Service Take out Food: 5 Service: 5 Atmosphere: 5
Service Take out Food: 5 Service: 5 Atmosphere: 5
1st and probably last time here. Drive thru has weird in/out which may be accident waiting to happen. My "local" pastry is a blueberry muffin top that is frozen and wrapped in plastic with cardboard insert stating it's Seattle favorite. The coffee itself has no discernable Irish mint flavor. UPDATE: owner/manager reached out, wants to one on one to see if can make it right. I am not interested, thanks though. I shared my experience in the hopes that the frozen pastries and non flavored drinks dont happen to someone else. My lesson is to try new places in person, not drive thru, so I can correct problems in real time. Have a happy...💚 Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 3
Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 3
UPDATE: This location has really been coming along. Happy to say it's become one of my favorite spots for coffee and smoothies for the kids. I didn't have any complaints about this location until my most recent visit, today. For starters, there were only 2 young workers by themselves on a Saturday at about 2pm. That is ridiculous as there should've been at least a third worker/ team lead present. There was a long enough line that surely was overwhelming for only 2 workers. Aside from that issue, I made an online order consisting of 3 drinks and 2 chocolate chip cookies. The worker who gave me my items prepacked my cookies and I didn't think to check given the items were simple. It wasn't until I got to my destination that I realized they have me the wrong cookies (salty caramel). I went back to let them know which is when they then decided to inform me that they were actually out of chocolate chip which is why she gave me salt caramel. That's not appropriate. On top of that, when I said I'd like to return the cookies, she said I'd need to dispute the return with doordash since I ordered online. These cookies are $4 each. The least the worker could've done is tell me from the beginning rather than sneaking completely different flavored Cookies. The drinks are great, but the workers need leadership and proper amount of workers. Food: 5 Service: 5 Atmosphere: 4
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David W Noe
Source: google
10
2 weeks ago
Great coffee drinks Fast - efficient services Service Take out Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Food: 5 Service: 5 Atmosphere: 4
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David W Noe
Source: google
10
2 weeks ago
Service Take out Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 3
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