Renovation is nice, staff is friendly depending on what time or day you walk in. Bathrooms are nice. Store is clean and always stocked. Bought a bag of microwave rice one time to find out it was opened and spoiled when I got home. I know I should’ve checked it when I grabbed it, but I was in a hurry. But shouldn’t the workers be checking too? Also, there’s several employees that are just rude or aren’t very welcoming, specifically in cashier and hot deli. You can tell by the looks on their faces that they either hate their job or their work environment is unpleasant. Raw deli is super friendly, though. I’ve worked customer service so I brushed it off at first, but being rude and sassy is ridiculous. I’ve even been shorted on change after I double checked my receipt with my own calculator on my phone. I came back to this store 3 times in the same day asking for rotisserie chicken. A worker told me they were in the oven and would be ready in an hour. I left and when I come back the same worker tells me there’s none? Not that they all sold out, just that there was none with no further explanation. Unfortunately even though this is the closest grocery store to me, and they have self checkout which is super convenient, I’ve opted to just go to different stores that are even farther away that provide more satisfactory customer service. So if you’re doing a quick run don’t be afraid to come in, just don’t expect anything above bare minimum.
I would label this store as "Non-Asian-friendly" since, as an Asian, the African American female cashier consistently exhibits an unfriendly attitude, appearing to disdain Asians and giving disdainful looks. We didnt owe her; we were there to shop. If we had a membership card, I wouldn't have to interact with her at the cashier line. I now understand why "self checkout" is so popular， because employees who discriminate shouldn't hold such positions. I would give a rating of zero if possible.
I shop here out of convenience, but absolutely dislike this store. I come around 8 AM and there is only self-checkout every time and it can be such a pain when you are purchasing a week worth of grocery or buying alcohol. And some of the staff still have the nerve to give you attitude. The produce is not fresh and definitely overpriced.
Fairly clean and can be busy but when not crowded, a pleasant place to shop. They have a nice deli section. I tried their fried chicken which was tasty but a bit on the salty side. I went in the afternoon to buy some gift cards. They have a large selection and have plenty for the upcoming holiday season. I was going to buy cauliflower but it had some spots on it. Usually their produce looks pretty good but today I was disappointed with the produce I wanted to buy. The organics looked really nice. Perhaps it was the time I went which was around 1:30pm. I went to the Walnut location. I usually go to self check but today I went to regular check out and the checker was very friendly and helpful and a nice lady.
