Vons Boulangerie,Magasin à Desert Hot Springs

Propriétaire non enregistré
Commentaires
#49 Depuis 69 à Desert Hot Springs
5
10 Revoir
Ambiance
5/10
Nourriture
5/10
Intérieur
5/10
Des prix
5/10
Service
5/10
Plus de détails
Prix & Cuisine
$ Bakery
Type de restaurant
Boulangerie, Magasin
Commentaires
10 commentaires
Notation
Tri
Date
Dater de - Date de
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Kyle
Source: google
4
A week ago
Delhi needs some serious help. They literally never have fresh grilled Chicken That is stocked and ready to go.
I want to give kudos to an employee in the deli at this location, I believe her name is Leeann W. She has really gone above and beyond to assist me the last handful of times I have needed help in the deli, and her courtesy has been a breath of fresh air that has improved my experience as a customer at this store. This week Leeann went out of her way to offer me different options when she was slicing my deli cheese to order. I wanted a thinner slice and she adjusted the cut until the slice was perfect, and then she went the extra mile to thoughtfully add sheets of butcher paper between individual slices to make sure they didn’t stick. I thanked her and said she seemed like she must really like her work; she responded that it was her pleasure to make sure that I was taken care of. She provided a level of friendly service and professionalism that you don’t see much anymore. She makes me think highly of the Vons DHS location and I will be back.
Too expensive. Extremely rude employees. Their corporate office BLOCKS all complaints. Too bad we found their Board of Directors. Hahaha !! Their self-check out machines freeze up constantly. Went there today and the machines froze up 4 times on 4 different customers and the female associate kept walking away and chatting with other employees. And their bread selection was a joke. It was all that cheap, doughy "Wonder Bread" stuff and no healthy, grain breads at all. Von's is a joke !!
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Lynn Geiser
Source: google
4
A month ago
Why in the world would you put fresh fried Chicken in a plastic bag and seal it up not even a hole for ventilation. I waited in line for fresh chicken got home it was hot but soggy!!! We would rather have cold crispy chicken. The bag they put it in his for rotisserie chicken. We came last week and they put it in a brown bag and it was perfect. Stater Brothers puts in a box with holes. Heat and plastic do not make for a good crispy chicken. Disappointed
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Liza Kaplan
Source: google
10
2 months ago
I have always loved the food selection and quality at Vons. I especially love Kim who runs the deli department. She is always so friendly and helpful! She has shared some excellent recipe ideas with me , and has excellent work ethic and customer service!
I always come to this vons and honestly lately the customer service is ridiculous except for a couple employees. I was being helped by a young lady who always has such a charismatic attitude always helpful. I was waiting patiently in line to ring myself up and Lashanna kindly started helping me because I had asked her about "my just for u app" I was watching her run around helping other customers at the self checkout lanes while she was helping me she was yelled at by a lady named Cristina telling Lashanna to help someone else why couldn't she help the customer? While Lashanna was helping myself and others. She saw she had been running around by herself helping everybody, I thought Cristina was very rude to her and unprofessional. Lashanna is always so helpful when I come to the store no matter what my problems are I appreciate everything she does for me and my husband. We come here during the winter months and have loved shopping at vons but it seems they are very understaffed and over work and even mistreat the staff they do have. It's unnecessary and unprofessional to scream at anyone mo matter the situation just like Cristina yelled at Lashanna. I don't understand why Cristina would scream like that instead of helping the customer herself. Maybe she needs retraining in customer service. Please look into hiring more employees and don't lose the good employees you do have.
This Store deserves zero stars. I recently bought a home here in Agua Dulce so I shop here frequently. Yesterday evening I witnessed a black customer being racially profiled by an employee named Johnna. She came over to him in self check out and insisted that this man needed to remove his case of water from the shopping cart and scan on the counter as opposed to using the hand held scanner (That is made available to customers for this specific use). Everyone including the security guard told Johanna that he did scan the water and his other items with the hand scanner and that he had done nothing wrong. She actually said, “ You black people be stealing so I’m gonna stand here and watch you scan the rest.” Like I said, even the young man working security was confused. I couldn’t believe what I was watching. Why even have self check out if you’re going to treat people like that and discriminate? It was disgusting to watch. She was aggressive, nasty and wrong. I wish I would have gotten her photo to post, maybe next time. On second thought, I’ll try out Stater Bros for future shopping.
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Emely Rios
Source: google
2
6 months ago
Very disappointed on how they failed to make a cake while I ordered it two days in advance. I went to go pick up the cake and a lady kept asking me how does the cake look like i told her and she came back with the order paper and said im so sorry the baker didn't make your cake. She then tells me let me see if I can get you a good discount with my manager and the manager was just awful and didn't want to give her the discount that she was asking for so the manager said all I can do is 5 dollars off and to top it off I ordered two cakes not one but two one for Thursday and another one for Saturday like seriously I buy two to three time a month from the bakery and all the manager can do is give a 5 dollar discount . I pay way more then a 23 dollar's for cake .
Went to the deli yesterday(09/22/2022) for some roasted chicken. It was absolutely disgusting. It looked like it was a week old and smelled bad. They really need some quality control.
Vons is always such a great experience. So much high-quality products and a wide variety. The atmosphere is also really nice. Not too pricey either.
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