Coffee Bean and Tea Leaf Restaurant à Baker

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Commentaires
#19 Depuis 27 à Baker
6.1
33 Revoir
Ambiance
6.1/10
Nourriture
6.1/10
Intérieur
6.1/10
Des prix
6.1/10
Service
6.1/10
Plus de détails
Prix
$$$
Type de restaurant
Restaurant
Commentaires
33 commentaires
Notation
Tri
Date
Dater de - Date de
Love Kai, she always has a friendly smile and my order is always perfect. Thank you, Kai Service Take out Food: 5 Service: 5 Atmosphere: 5
Service Take out Food: 5 Service: 5 Atmosphere: 5
So helpful and friendly, and i love my iced cookie butter latte! Food: 5 Service: 5 Atmosphere: 5
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Bella Jameson
Source: google
10
2 months ago
Service Take out Food: 5 Service: 5 Atmosphere: 5
Food: 5 Service: 5 Atmosphere: 5
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David Oddone
Source: google
2
3 months ago
Stopped here on my way to Vegas. Got here 15 minutes before closing and they had completely closed. The girl had absolutely no shame about the fact that the whole place was closed down that early. The company should either change their hours or hire staff that will be happy to work their whole shift. I used to be a coffee shop manager and I never turned away a customer before close or closed before the time we advertised. Service: 1
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David Oddone
Source: google
2
3 months ago
Service: 1
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Elise Dehart
Source: google
6
7 months ago
So unfortunately I didn't have the best experience here. They were out of a few things but were nice about it. I ordered a double espresso with cream cap, and they couldn't do that either. I then ordered just a double with oat milk and mild sweetener. It was difficult to order, not because of staff but because of so many limitations. It was pretty frustrating. When they made my drink, there was so much ice to the point that I couldn't put a straw in the cup. They remade it (but by now, we were all frustrated), so they remade the drink. It tastes good. But unfortunately, you definitely get half the drink. I will still be coming back, but it would be nice if the staff was better supported and if there was product consistency Food: 3 Service: 3
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Heather H
Source: google
2
7 months ago
The customer service was horrible to say the least. When I am nice and say hello and the girl that’s working the counter doesn’t even say hi or smile and looks at me stone faced. I’m thinking she doesn’t like her job and maybe should be told or trained how to welcome patrons. I made a sarcastic remark about usually people smile when they greet customers lol. After she did my order she went back to the girl plus another girl and said what I said then also added that I wish I could have told her what I thought. Oh I forgot to add I waited for her and another employee chit chat while I waited. I must’ve interrupted their convo and that’s why she was so rude. I go to coffee bean often and have never had an experience like this one. I was a manager at Vons for years! This experience was uncalled for. Thank you for you time! Service: 1
really hope someone important sees this because my experience with this place is very bittersweet... ive been stopping by with my bf and a group of our friends for drinks and buns every week over the last few months on our way to vegas (we used to happily spend a ton each trip for some goodies to take home) but im honestly a quite disappointed lately. the atmosphere is fine for what you'd expect i guess but the ac is terrible either because its broken, weak, or just turned off lol. not to mention its sad things randomly dont work (cant blame the employees for any of that though because they claim higher ups already know). drinks and buns are excruciatingly inconsistent to the point most of us dont even want anything from here anymore except a quick bathroom break unless we get a peak at whoever is serving us. no offense but the only people we've been served by who act like they really know about customer service are the helen/haley girl, jay(?), and the chick with the cool z name who always wears the facemasks (which is comforting since my bf has aesthma & is very careful about covid after his mom passed away from it). i think the z girl is especially pleasant and no joke looks like a machine bouncing around between the cinnabon and making coffee when the place is busy while STILL being friendly if we make small talk! 1 ofmy friend is not a fan of the manager though because he seemed pretty uninterested in anything she had to say one time she had an issue. hopefully it was just a bad day or he was new. to any customers who visit here: be cautiously optimistic depending on who is serving you!!!!!! The stars I gave are only as high as they are because of the ones i mentioned above carrying the place. 1 piece of real talk/advice for the good workers who see this: ask for a RAISE or look for a better job because my bf and i both agreed yall probably don't get paid enough considering the ac, management, and everything else that seems run down or doesn't work probably attracts a ton of wrongfully directed criticism from customers. hope things improve because our experiences have been feeling worse and worse lately unless we get lucky with the right servers. god bless you all and thanks for reading! <3 Service Take out Meal type Lunch Price per person $20–30 Food: 3 Service: 3 Atmosphere: 2
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