I would have bought more but the machines were down and you had to pay with cash only. Very disappointing as I’m out of state and take donuts back for friends. The helper I had today was not very friendly. I’m usually greeted with very warm smiles and helped enthusiastically.
Service
Take out
Food: 5
Service: 3
Atmosphere: 3
Recommended dishes
Doughnut
Here's my thing- I love Rise N Roll. I frequent their warsaw location often, and this location occationally. I am going to say something that is likely not a popular opinion-
The last two visits, I have been asked for a tip when checking out- I purchase 2 doughnuts. I thinks it's wildly inappropriate to be pressured into tipping- you put my doughnut in a bag- thank you. But to be told the following, while checking out- "Cash or Card? (me-card, please), okay, insert your card, and then you'll be prompted for a tip- if youi'll tap 25%, then the green button"
What.
You want a 25% tip for putting my doughnut in a bag? I normally just drop $1 in their tip cup, but telling me to tip 25% immediately made me not tip at all.
They have done this the last 2 visits i've been in, and it just feels really icky. The doughnuts are great. The customer srevice is not- you dont get a "hello" when you walk in, you dont get asked if you need any help, nothing. But, dont forget to tip 25%.
Its a no for me.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 2
Atmosphere: 3
Recommended dishes
Doughnut
Used to be too much cream inside. Now it is too little. My donut today had about a quarter size of cream. Nearly half the amount of a typical donut. Will not buy again unless they make changes.
Food: 3
Service: 5
Atmosphere: 5
