If I could give a 10/5 for customer service, I would do so! I ordered 4 bundlets for pickup about 24 hours ahead of time, with the seasonal flavor in my order. Unfortunately when I arrived, I was told they were out. I expressed my frustration since I made this order, specifically for the seasonal flavor (and how much I loved it when I had it a few years back). The woman at the counter tried to find a resolution and after checking in back, was able to give me a dozen bundtinis instead! It was such a relief and definitely above and beyond! I will be back (even though I don’t live that close)!
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Bundtlets
If I could give a 10/5 for customer service, I would do so! I ordered 4 bundlets for pickup about 24 hours ahead of time, with the seasonal flavor in my order. Unfortunately when I arrived, I was told they were out. I expressed my frustration since I made this order, specifically for the seasonal flavor (and how much I loved it when I had it a few years back). The woman at the counter tried to find a resolution and after checking in back, was able to give me a dozen bundtinis instead! It was such a relief and definitely above and beyond! I will be back (even though I don’t live that close)!
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Bundtlets
Cute shop, we were told about your shop by a friend. OMG best cake ever.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Red Velvet Cake
100%, most moist cake in St.Louis!
We have been getting birthday, special occasions, and we-want-quality cakes here for years. Eveytime, the cakes are rich, moist and the icing dense, but not gritty. Our favorites are the White Chocolate Raspberry & Red Velvet.
The service is always polite, friendly & helpful; making suggestions for indecisive guests. Yesterday, I left as the shop closed. Next to me, someone pulled up, walked up to the door with the sign "closed" & the employees happily let them in to sell a cake! Wow! That humanity is another aspect that sets them apart in the community.
If you're on the fence, make the choice and be a hero: bring a Nothing Bundt Cake to your next event.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
White Chocolate Raspberry
Awful customer service! Ordered for delivery for a relative’s birthday surprise and the delivery driver was not able to deliver. I was not notified until I called the location to see if the delivery was made. One associate said they would make the delivery again tomorrow - I was fine with that. Then I called back and said it could actually wait until Monday when the manager informed me they would not try and deliver again that the items would have to be picked up.
I would NOT recommend ordering for delivery from this location. I have used Crumbl Cookie in the past and it was seamless!!
Very poor customer service and communication at Nothing Bundt Cakes on Manchester!!!!!!
Service
Delivery
Price per person
$20–30
Service: 1
