I have come here for years with my granddaughters and always had a lovely time. Today was bad! 40 minutes waiting to have someone take our order and then 30 minutes more until the food arrived. Heard they had new ownership... unfortunately its not the same any longer and I probably will not be back. Sigh!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 2
I absolutely love coming here! Everytime we sit down we are given a different tea cup. We love seeing all the variety of designs. The food here is cozy and the atmosphere is calm. We love coming here.
Today we had Jay for our server and he went above and beyond. He checked on us consistently. Got us glasses of water without us asking. And bagged up our extra tea. He’s the best server.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Salad Sandwich
McHugh Tea Room & Gifts is a great place to relax, enjoy a real conversation with others, and enjoy great service. This is my first time visiting and will definitely return for more tea! This business is under the care and ownership of a very kind, local family. I hope you will take a moment in your day to stop by and enjoy the atmosphere and kind service offered here! Hoping that in the world of technology and instant digital communication, we will still enjoy a cup of tea and a nice conversation amongst friends! Thank you for the nice experience!
Service: 5
Atmosphere: 5
I really enjoyed our Afternoon tea, great food and atmosphere. Nancy, our server, was so nice, very friendly and helpful.
Food: 5
Service: 5
Atmosphere: 5
Delicious tea sandwiches, diverse tea options for all ages, and a serene atmosphere. Perfect for quality time with loved ones! We had four kids under 11 join us. The tea service included the most delicate cucumber sandwiches, mouthwatering lemon bars, and crumbly scones (girls said they were better than Camp Mystic). The girls loved the decaffeinated tea, and Grandma loved the Masala Chai! I packed a pimiento heart and chicken salad sandwich in the lunch boxes the next day! So cute!!!!
Reserve your spot for afternoon high tea, at least the day before.
Overall, I highly recommend it! It was a cozy, delightful experience. Ideal for cherished outings with loved ones! I can't wait to come back!
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tea Sandwiches
Went in on a Saturday, and didn’t know reservations were recommended. They were booked but made a table available to us. Great staff. Food was awesome! Can’t wait to go back.
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Lunch Special 1 2 Sandwich Soup Fruit
I thoroughly enjoyed the tea and the overall experience at the establishment. However, it was disappointing that customer satisfaction seemed overlooked. I suggest implementing a 2-3 person grace period for large reservations to avoid the inconvenience we faced, being charged $50 per absent person for unprepared food and drinks. This policy seems unfair and could impact the overall enjoyment of future patrons.
In addition to our disappointment, I reached out to request an exception and a phone call from a general manager to address our concerns, but regrettably, no response was received. The lack of communication adds to the overall sense of unprofessionalism, leaving us feeling unheard and dissatisfied with the customer service aspect of our experience.
Price per person
$50–100
Took my mom here for her 77th birthday. We had a great time! The place is quaint, decorated beautifully and the food was pretty good.
Food: 3
Service: 5
Atmosphere: 5
