It is 7:08 am on March 9, 2024. I just came from the drive through at the Keystone Ave McDonalds in Sayre.
My order was taken at the kiosk, and I pulled around. I had ordered a medium coffee with my breakfast selection. When I got to the window, I was handed a small coffee. I asked the server if that was a medium coffee. She said no, it was a small coffee. I said “ sorry, but I ordered a medium. She snapped back that my ticket said small. I understand that people make mistakes, and that’s fine, but I wanted a medium coffee. She stated that it would be more $. I said “okay.” I attempted to give her the change she had given me, so that my order could be recalculated, and then they could give me the change for what a medium coffee would have been. She refused to take the money, and asked for the receipts back, which I gave her, and I was asked to pull up to the waiting area. A short time later, a guy came out and tried to give me more change, which confused me, because I was assuming I would have to pay a few cents more. The original server came out behind the other guy, and took the money from him. She then started badgering me, because I chuckled and shook my head. Because I had offered the change back to her earlier, and she didn’t take it. She was asking me repeatedly if I had a problem, and every time I opened my mouth to speak, she shot out another smarmy “ do you have a problem with that?” She told me it would be 30 cents more, and as I was digging the change out of my wallet, she continued to badger me. She was very rude and obnoxious! I never did get to say more than a syllable. I ended up having to give her 35 cents, because I didn’t have correct change. She went back in and got the coffee, and … more change! I was expecting a nickel back. But got a nickel and some pennies. ??? She handed me the coffee, and said that she put three creams in it for me. Honestly, I did not drink it. The attitude of this server made me suspect that she may have done something to the coffee.
But I didn’t feel too bad about it, because I was given back more money than I should have been.
I feel as though I was being attacked, just because I wanted the medium coffee I ordered! I wasn’t even mean about it! I really felt like she was so put out that she had to cancel the first wrong order, input the second, correct order, and get another cup of coffee.
I never even complained about it. I just found it funny when someone came out and tried to give me more change! Come on! That’s funny! But because of that, I was verbally attacked by this pitiful employee. To the point where she was being so belligerent, I mumbled a not so nice word under my breath.
If she’s working the next time I come to this McDonald’s, I will go somewhere else.
Food: 3
Service: 1
Atmosphere: 1
The food at this location always tastes better than other McDonald's locations. No soggy, hard, or smooshed buns. No missing or overabundance of condiments on sandwiches . That being said, service was slow. It feels degrading that straws, drink counters and condiments aren't readily available; as if we can't be trusted and have to obtain permission to use ketchup while dining in.
Food: 4
Service: 3
Atmosphere: 2
It's an ok fast food. Usually takes a few minutes to get food. Normally I have to check and see if there is sauce for nuggets when ordered. Several times I have ordered nuggets and got no sauce.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 3
Recommended dishes
Double Quarter Pounder with Cheese
Young female handing out the orders at the last window was rude and had an attitude yesterday around 10:15 am. she gave off clear impression that she didn’t want to be there serving customers. My sandwiches were packaged all sloppily too.
Waited 20 minutes after giving my order for them to bring it to my vehicle. Two egg McMiffins... 20 minutes? Muffin was burnt and cheese not melted, one of the worst McDonalds experiences ever. Will not return to this location again.
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1
