Guests may eat nicely cooked hamburgers at this fast food. Tasty ice cream can be eaten here. In accordance with the visitors' opinions, waiters offer good lemonade. McDonald's is well known for its great service and friendly staff, that is always ready to help you. Enjoy the cozy atmosphere here. But google users haven't given this place a high rating.
I tried the new Big Mac Double. One less pattie, 3 instead of 4 would work better in my opinion. Call it the Big Mac Plus or the Super Mac.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Refreshing to find a McDonald’s with a play place, was a nice place for a quick bite and visit with family before heading on the road. Service was nice, employees were friendly given being a fast food joint, I’m typically used to rushed and slightly agitated workers but I have to say for a McDonald’s pleasantly surprised. Play area was clean only hummer was the bathroom in the play area was not useable due to being too dirty.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
French Fries
I went to this McDonalds because there was pictures of a play place there. I guess it has been remodeled and they removed the play place. Disappointing
Food: 5
Service: 5
Atmosphere: 1
Extremely slow. Don't answer the drive through window then you go inside and you stand there for 10 minutes before someone takes your order. Place was open at 5:00. I was there at quarter to 6:00 and they're not ready for business. Why are they open if they're not ready for business? It's ridiculous to have a machine that says will you be using the McDonald's app today and then nobody talks to you after that. Very poor way to run a business and great way to lose a customer
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 3
This review is for SHERRY (General Manager) Thank you for making my experience with you one of the worse I have had in a very long time. Being 7 months pregnant, and mourning the recent passing of my brother I just had a really bad craving for McDonald's and a shake. So as hard as is was to get out of bed, get dressed, walk downstairs from the 3rd flr due to the elevator being out (knowing I had to walk back up) and coming outside from being in the bed due to depression and heartache. I made to choice to go to the long lake McDonald's. Ordered a shake and asked if the could make all 3 flavors in one, this must've frustrated Sherry especially when I giggled to myself because I couldn't just choose one flavor. I don't want to go into detail about what you said to me at the window but your face told it all once I told you why I laughed and I clarified that it wasn't at you. Sherry, do you know when was the last time I laughed? Thank you for taking that away from me also!! I just want to tell you, to be kind to everyone because you never know what someone is going through...Your rudeness could be someone's straw to their back!! Idk who ruined your day and made you to be the rude person that I encountered but if the position is to stressful for you then maybe you should find something else, life is to short and karma is real. I'm going to pray for you.
Service
Take out
Meal type
Lunch
Food: 2
Service: 1
Atmosphere: 1
There was a man working that told me the woman named Maria is who served me. She was rude, slow, and when I asked for grape jelly she gave me one strawberry and one grape I gave her the strawberry back and asked for a grape. Well she got mad and told someone else to give it to me. Just rude and bad customer service. I wish I could give a no stars.
Food: 1
Service: 1
In this comprehensive review, I recount my incredibly frustrating encounter at a local McDonald's outlet. With high hopes for a quick and efficient dining experience, I was appalled when my order took a whopping one hour to be prepared. This review aims to highlight the numerous shortcomings, inefficiencies, and disappointments I encountered during my visit to this particular establishment.
Introduction:
From the moment I stepped foot inside the McDonald's, it was evident that the concept of fast food had completely eluded the staff. This review delves into the bewildering series of events that transpired, leading to a one-hour wait for my meal.
The Order Placing Process:
The initial ordering process seemed straightforward enough. However, the disorganized staff and their lack of coordination quickly became apparent. The inefficiency was evident as customers were forced to wait for extended periods before their orders were taken.
Slow Food Preparation:
While fast food is synonymous with quick service, the McDonald's in question defied all expectations. With a limited number of staff members, the kitchen was unable to cope with the influx of orders, resulting in interminable waiting times. I observed multiple employees wandering aimlessly, seemingly oblivious to the growing number of customers growing increasingly frustrated.
Lack of Communication:
One would expect clear communication during delays, but the staff at this McDonald's seemed to be immune to the concept. The absence of any updates or apologies only compounded the frustration experienced by myself and other patrons. The lack of transparency demonstrated a complete disregard for customer satisfaction.
Customer Service:
The epitome of disappointment lay in the demeanor of the McDonald's employees. Their lackadaisical attitude and apathy toward customers waiting patiently was shocking. I witnessed employees chatting amongst themselves and exhibiting minimal urgency, as if the customers' time had no value.
Unsanitary Conditions:
Adding insult to injury, the cleanliness standards of the restaurant were far from satisfactory. Food debris littered the dining area, tables were left uncleaned, and the washrooms were in a deplorable state. This lack of hygiene was not only unappetizing but also raised concerns regarding food safety.
Quality of Food:
Despite the prolonged wait, one would hope that the food received would be of exceptional quality. Regrettably, this was not the case. The burger I finally received was lukewarm, and the fries were undercooked and soggy. It was evident that the hurried preparation had compromised the taste and overall quality of the meal.
Managerial Incompetence:
The underlying issue seemed to stem from the ineffective management of this particular McDonald's outlet. The absence of a capable leader was evident in the chaotic atmosphere and lack of organization. The disregard for customer satisfaction and failure to address the evident issues reflect poorly on the management team.
Impact on the Overall Experience:
The significant delay in receiving my order drastically impacted my overall dining experience. What should have been a quick and convenient meal turned into an ordeal that left me feeling frustrated, disappointed, and regretful of my decision to dine at this McDonald's outlet.
Suggestions for Improvement:
To salvage its reputation, this McDonald's must implement several improvements. These include hiring additional staff, enhancing employee training and communication, and prioritizing cleanliness and hygiene. Moreover, an efficient and attentive management team is crucial to restoring customer confidence.
Conclusion:
My encounter at this McDonald's outlet was an absolute nightmare. The one-hour wait for my food, coupled with the subpar customer service and unsanitary conditions, made it an experience I will not soon forget. It is my hope that this review serves as constructive criticism and prompts necessary changes to prevent others from enduring
Service
Take out
Meal type
Dinner
Price per person
$1–10
Title: The Decline of McDonald's: A Dismal Departure from the Good Old Days
Introduction:
McDonald's, once hailed as an iconic symbol of American fast food culture, has witnessed a significant decline in recent years. As a global chain with a rich history, it's disheartening to witness how McDonald's has deviated from its roots and lost the essence that made it beloved by many. In this review, we will explore the various aspects of McDonald's that have deteriorated, examining the food quality, customer service, and overall experience, all of which contribute to its current sorry state.
1. Diminishing Food Quality:
The most glaring issue with modern McDonald's is the significant decline in food quality. Gone are the days when their burgers were synonymous with deliciousness. The patties are now thinner, drier, and lack the juicy flavor they once possessed. The ingredients appear less fresh, often tasting artificial and lacking the quality that used to make their food enticing. It seems that cost-cutting measures have taken precedence over providing a satisfying dining experience.
2. Homogenization of the Menu:
Another disappointing aspect is the homogenization of the menu. McDonald's once prided itself on offering a diverse range of options to cater to different tastes. However, the menu has become increasingly streamlined, with a focus on limited-time promotions and gimmicky items. This approach neglects the classic favorites that long-time patrons hold dear, making the dining experience feel less special and unique.
3. Decline in Customer Service:
The decline in customer service at McDonald's has also been palpable. In the good old days, the staff seemed genuinely attentive and eager to provide a pleasant experience. However, modern McDonald's outlets often suffer from disinterested and indifferent employees. Long gone are the days of cheerful interactions and efficient service. Instead, customers are met with apathy, long wait times, and frequently inaccurate orders, which tarnishes the once-pristine image of McDonald's.
4. Neglecting Cleanliness and Ambiance:
One aspect that truly separates the good old days from today's McDonald's is the overall cleanliness and ambiance of the establishments. In the past, dining at McDonald's meant stepping into a clean, well-maintained environment that felt welcoming to customers. Unfortunately, many of today's McDonald's outlets fail to uphold these standards. Dirty tables, unkempt restrooms, and an overall lack of attention to cleanliness have become all too common. This negligence detracts from the dining experience and leaves customers feeling disappointed and disheartened.
5. Disconnect with Local Communities:
McDonald's was once seen as a community-oriented establishment, involved in local events and initiatives. However, in recent years, the chain's focus seems to have shifted solely towards profits, neglecting its role as a responsible corporate citizen. The lack of engagement with local communities has led to a growing sense of detachment, as McDonald's becomes just another faceless corporation. This abandonment of community values further contributes to the deterioration of the McDonald's experience.
Conclusion:
The decline of McDonald's is a sad testament to how a once-beloved institution can lose its way. The diminished food quality, homogenized menu, decline in customer service, neglect of cleanliness, and the disconnect from local communities have all played a part in tarnishing the reputation of McDonald's. The good old days are now a distant memory, and the current state of McDonald's falls far short of the nostalgia many patrons hold dear. It is my hope that McDonald's recognizes these shortcomings and endeavors to recapture the essence that once made it a beloved fast-food chain.
Service
Dine in
Meal type
Brunch
Price per person
$1–10
Ordered 5 large mango smoothies most of them came 3/4full. Asked the lady what’s up she starts making up stories about the line . Let me tell you something I wasn’t born yesterday to listen to this bs . The line is made for Iced Coffee drinks for you to know how far to pour the coffee and to make sure you have enough room for whipping cream Not to make smoothies half way through.
