Jackpot Bar And Grill Bar à Spring Valley

Propriétaire non enregistré
Commentaires
#172 Depuis 594 à Spring Valley
8.9
257 Revoir
Ambiance
8.9/10
Nourriture
8.9/10
Intérieur
8.9/10
Des prix
8.9/10
Service
8.9/10
Plus de détails
Prix & Cuisine
$$$ International
Type de restaurant
Bar
Commentaires
257 commentaires
Notation
Tri
Date
Dater de - Date de
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Chris Binion
Source: google
10
3 hours ago
Great Chiefs Bar. Love Billy and Susan great bartenders Food: 5 Service: 5 Atmosphere: 5
This place was a pleasant surprise. Good service, and the prices were fair. We also attended secret circus in the upstairs room. It was a little crowded, but they handled things well. Food: 4 Service: 4 Atmosphere: 5
Food: 4 Service: 4 Atmosphere: 5
My first time here... Cool bar and grill with live bands and plenty of room with it's two stories. Suz, the manager/bartender was amazing and the food was fantastic! Nice big bar area. Mikey Likey! 😊 Food: 5 Service: 5 Atmosphere: 4
Food: 5 Service: 5 Atmosphere: 4
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Chris Binion
Source: google
10
2 weeks ago
Food: 5 Service: 5 Atmosphere: 5
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Mad Ange
Source: google
2
2 weeks ago
We attended an upstairs event at this bar and, while the place itself was fine, the bartender was awful! We weren’t drinking alcohol that night, so we ordered two sodas without ice. The bartender immediately got snarky with me for ordering without ice. I explained that I had just had dental work done so my teeth were sensitive, and he got even more snarky, asking why I was getting two sodas without ice if only my teeth were sensitive, as though I were somehow making up some story to get an extra 1/4 ounce of free soda. There was no reason for him to be such a prick about it, and we decided to forego any further drinks the rest of the night. Food: 1 Service: 1 Atmosphere: 1
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Mad Ange
Source: google
2
2 weeks ago
Food: 1 Service: 1 Atmosphere: 1
Food: 5 Service: 5 Atmosphere: 5
We booked this place for a HUGE event last night that occupied the upper floor. We made this place a ton of money. My friend (who was in a nice suit, so bartender probably thought "$$$") was ordering our drinks throughout the night. The main bartender was a young guy with dark hair and facial hair. My friend had asked him for "something fruity with rum" and the bartender made him his own special drink. The event was meant to go on until 2am, and although the crowd had thinned by about 12:30-1ish, there were enough people there to keep things going a bit longer. I had had 3 drinks all night, from 9pm-1am: a tequila sunrise and two of the rum cocktails he'd made for my friend. At no point did I feel "drunk" or even close, because the drinks were not strong. Which was fine because I'm not a fan of being "drunk." A person of my size burns off approximately 1 drink/hour. How do I know this? Because I also worked in bars for over a decade, which meant I had to keep up my alcohol serving permits. And in my time working in bars, if I had EVER spoken to a customer the way this guy talked to me, I'd have been fired on the spot. Only times I ever became stern with customers was when they were belligerently throwing menus or peeing by the pool table. My friend and I wanted to get one last drink, so we stood at the bar waiting a very long time to be noticed. They had begun preparing to close before the event was meant to end. I finally got the bartender's attention. I figured it was a long shot, but I said, “Do you have the stuff to make bourbon milk punch?” and instead of recommending a different creamy drink he just said “take your time” and wandered off for 10 minutes. Taking note of what bottles I saw, I grabbed his attention again and asked for a B52. Grand Marnier, Irish Cream and Kahlua. The bottles were right there. He sneered, “How about a vodka cran?” I was so taken aback by his behavior, I didn’t even know what to say for a second. Any other bartender on earth would have suggested something similar if they couldn’t make it. I was like, “No, I don’t like vodka” and he took off again. A few mins later, I got his attention again. My voice was not loud. I was not making a scene. I just asked, “Hey, is there some reason you don’t want to serve me?” He replied, “You don’t understand what kind of bar this is” (Seriously? It’s a BAR. Not a hot dog beer stand at a football game.) Apparently he thought I was just too stupid to “understand.” I proceeded to explain why I felt I was snubbed, and he cut me off, “I think you’ve had enough drinks.” Okay, by this point I am really getting angry. Still not screaming or being out of line, I said, “I am not drunk. I have had 3 ALL NIGHT. You made them.” And then…he says, “Oh, so you’re just like this?” I kid you not. That’s what he said. VERBATIM. I told him go ahead and close out my friend’s tab then and he was like “Fine, have him check out with that girl” (the other person behind the bar.) And again he punked off with his dismissive “I’m better than you” attitude. At this point I was FUMING. I talked to my good friend who was the one who organized the event. She called him over, “Hey, this is my good friend, what happened here?” His manager was also right there. I began to state why I was so offended. He cut me off, “You’re drunk. I already talked to you and you cussed me out and called me names.” I DID NO SUCH THING. I have never, ever, ever been so disrespected by a service person. Having been a server for years, I always treat them with respect and empathy and tip well. And in response to my complaint, he gaslighted me and called me “drunk” to make himself look good and paint me as some hysterical drunk broad to his manager. I’m appalled by how I was treated. He didn’t care; he’d made his money and just cared about going home. Bar manager? Maybe give your customer some credit and believe me when I say this dude was WAY out of line. We brought your business a ton of money and the least he could have done was be kind and do his job. Food: 1 Service: 1 Atmosphere: 1
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