One of the best cigar lounge experiences I’ve had. Being shown around the humidor and getting expert recommendations was awesome. Their method for choosing cigars and hospitality are top notch. Keep it up y’all!
Absolutely AMAZING staff and ownership, I’m new to the cigar world and could not have felt more welcome, EVERY single person I’ve spoken to my last 2 visits from ownership down has been nothing but welcoming and a wealth of knowledge. Hats off to y’all!
If you're looking to buy your friend or significant other a unique cigar, this is the place to shop. The staff is very friendly and helps you with the process if you're an amateur like myself..
What sets Industrial Cigar Co. apart from any other lounge I've visited is the unparalleled combination of atmosphere, community engagement, and personalized service. The ambiance at ICC is both elegant and welcoming, creating a space that feels both luxurious and comfortably familiar. The lounge itself is thoughtfully designed, fostering an environment that is conducive to relaxation and conversation.
What truly makes ICC special is their extraordinary commitment to creating a sense of community among their patrons. The staff doesn't just know your name; they remember your preferences, your stories, and they make every effort to connect with you on a personal level. This personal touch transforms a simple visit to a cigar lounge into an enriching experience.
Additionally, ICC often hosts unique events and tastings that are not just about cigars but about bringing people together to enjoy shared passions. They have a knack for making each event feel exclusive yet inclusive, catering to both aficionados and newcomers alike.
In my visits to other lounges, while I've often encountered quality products and nice settings, the sense of belonging and genuine care that I've experienced at ICC is truly unique. It's this combination of top-notch service, a welcoming atmosphere, and a strong sense of community that makes ICC an exceptional and incomparable lounge.
Visited a little over a week ago but the experience is still fresh in my mind. Went there with my buddy for his 21st birthday and I am still blown away with how incredible this place is. Every company loves to advertise themselves that they'll "treat you like family". This is the first place I've visited that actually lives up to that claim. Upon entering the owners immediately took my first time friend under their wings giving insanely detailed breakdowns of what cigar he'd love the most. They also carefully vet every brand they carry to ensure the cigars are all humanely owned, there is no worry that you're lighting up a "blood cigar" here. They are not in there to just take your money and run, they want you to actually enjoy your experience. After my friend picked it they then took us on a full tour of the building, even popping in to show us the under construction bar. After the tour one of the employees there sat down to have a casual smoke with us and chat. A lot of cigar bars love you make you feel rushed, like they don't want you there. This is not one of those places. If you are going to smoke a cigar, you have to enjoy it. And the only place that really wants you to enjoy it is this one.
