Waited a hour just for breakfast. Watched other people come in, sit, order, eat & leave while we still sat & waited for our food. Breakfast menu is not very big, not but so much you can order on breakfast menu anyway. We had to ask someone in the back why our food was taking so long. Which I’m not a confrontational person at all & dislike having to complain about things.
Found out our ticket order was some how skipped by mistake or lost. So had nothing to do with what we ordered.
I will add that once they realized their mistake, they made it up to us really quickly. Their response to our complaint was professional & very polite. The lady who took our complaint apologized even though was not her fault personally. She offered our food for free, which we still insisted on wanting to pay, as the food was good & they fixed our issue right away. She explained there was students working and might be why that happened. I would definitely go back to this place again. Deserves a second chance for sure! Few mishaps yes but nothing serious. But I will note, they don’t have orange juice or hot chocolate, not a big deal, just thought it was odd.
Last some music or something playing would be wonderful. So quiet in there! Lol.. you can hear a pin drop & sounds of people eating
Service
Dine in
Meal type
Breakfast
Food: 4
Service: 2
Atmosphere: 1
Tried the one in blackstone lastnight service was horrible an food came out cold had to send it back had to ask multiple times for food we ordered that we never got
