Usually I enjoy a quick bite at Del Taco, however my most recent experience left it hard for me to even stomach my food. I ordered via app, gave the recommended amount of time before picking up my food, and when I got there it wasn't done -- no biggy, I can wait. I ended up waiting over 40 minutes, and when I asked about how long they thought it would be until my food was ready, I was yelled at by an older man who said his name is Johnny, and told to cancel my order. When I went to do so, my order had already been marked as 'completed' - meaning I could not cancel it. When I finally did receive my food, which they did not start making until I started getting visibly upset, it was missing things like sour cream ($0.25 per taco), a medium lemonade ($3.09) and what I did receive wasn't even completely cooked. The entire crux of the experience however was the customer service -- between Johnny yelling at me and the cooks arguing and fighting with each other, I do not want to go back.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1
Great food. Service is always a mix. Most days fast and friendly. Some days they serve customers after us because it got busy... Will still be back, but it can be slow/frustrating.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 3
Atmosphere: 4
Recommended dishes
Fish Tacos
Poor girl at window could not even get my drink right! Then I didn't get large fries and also had to ask for that! I don't see why you put someone in a position they can't even handle! Where's the lady with the crazy voice ? At least she got my order right most of the time. Hit ir miss with this place. Pay over $10 for undercooked fries my dog WON'T EVEN EAT. DO BETTER DEL TACO!!!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 2
Recommended dishes
Taco
