I'm posting this on behalf of my mother who went with my husband, father and my 2 kids.
It's been 20years since we went there because we had a bad experience then with the service and food was below average at best. However, my husband and I have been there a couple times in the last 6years; service was bad and unwelcoming as well. Here's how last sunday went:
(The restaurant was not full as it was a rainy cold day.)
1) Waitress did not inform that there was an extra charge for my kids bacon and sausage. (Which we would have only asked for 1 or 2 pieces instead of 3 because the surcharge is quite expensive).
Solution: Communication of extra charges is key to good service.
2) When meal was served; my kids bacon and sausage weren't served. And my mother got another server because they couldn't find their server. They got the attention of a long-haired redhead older waitress and told her what they were missing. She continued to press my mother with a demeaning tone on whether or not it was a side. Which is not up to my mom who doesn't work there to decide the invoicing of this.
Solution would have been this waitress to retrieve our waitress to handle the situation.
3) Pancake looked undercooked as both sides were white not brown.
4) My family couldn’t locate their waitress for napkins; so my mom saw some on top of a counter-top and helped herself. Mind you, it was not behind any area that only employee are allowed to be. So, my mother helped herself for some napkins. That same rude red-headed waitress glared at my mother and quickly walked over to the napkins; hid them and sneered at my mother.
5) No manager came to the table to ask us how the meal and service went.
6) After paying the bill at the front desk there was ABSOLUTELY no farewell, have a good day nor thank you for dinning with us as we are accustomed to when going to Madison Restaurant, Jimmy's, Herschel's, Central Park and other restaurants in the surrounding area.
Solution: Discussion and training as well as observing the waitresses on the floor to ensure consistent good customer service is being given.
As my 6year old said after this ordeal, "They need to learn their manners."
We will not be back.
P.s. I posted this on Monday and it somehow disappeared 🤔. Don’t be fooled by the 4.4 stars. It’s rigged.
Service
Dine in
Meal type
Breakfast
Food: 1
Service: 1
I use a walker and I parked out front, on Main street, not realizing there were 2 long steps in the entry. Needless to say it was very difficult. A good Samaritan came to my rescue and held the door for me so I could fold up my walker and get inside. I asked, later, if they had a handicap entrance and they said yes. It was behind the restaurant that had 1 handicap parking space. There was a ramp also, so they are legal. It is quite a long way from the door, so I will know next time.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
First time customer. Came in for lunch but had breakfast 😋 very good omelet. I will be back to try lunch. 😀
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Great place for really good breakfast. Excellent and friendly service. Food was served hot and quickly.
We shared Western Omelette with home fries and toast. It was amazing and large enough for both.
Definitely recommend for a great food at a very reasonable price. 👍🏽
Service
Dine in
Meal type
Brunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
We've been meaning to try Christina's for a while. We'd drive by a think, "That looks nice." It was great. A cozy atmosphere with friendly service, topped off by yummy food. We'll definitely be back.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
