Chipotle Mexican Grill Fast food à South Houston

Propriétaire non enregistré
Commentaires
#63 Depuis 106 à South Houston
4.4
10 Revoir
Ambiance
4.4/10
Nourriture
4.4/10
Intérieur
4.4/10
Des prix
4.4/10
Service
4.4/10
Plus de détails
Prix & Cuisine
$$$ Mexicain, Fast Food
Type de restaurant
Fast food
Commentaires
10 commentaires
Notation
Tri
Date
Dater de - Date de
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Matthew Few
Source: google
2
A month ago
Sent the wrong food. The food was very cold, and they sent the wrong drink. I paid nearly $50 for my order and got an entirely different order. I ordered a coke, two quesodillas with guacamole, sour cream, and beans. They sent some wadded up lettuce and chicken in foil as well as a bowl of cheese and chicken COLD without a fork to even eat it. I'm very displeased. This was my only meal for the next day or so due to work. I'm done with this location. Service Delivery Meal type Dinner Price per person $30–50 Food: 1 Service: 1
Arrived today at 8:10pm got to the front of the line at 8:15 to which I was told there was no vinaigrette available and I was prepared for that however there was little to nothing on the line. Little chicken, no veggies,little rice and 4 bags of chips left. There was no rush or anything but the options on the line were very limited. I’ll be returning because this location is the closest to me but we have to do better. Mind you it was 8:15 and they close at 11pm
I have been going here for years as its close by my house however I went there a few weeks ago and that will be the last time I go. This issue is recent as I noticed a change in a lot of staff who were much more mature several months ago to young kids who have no business dealing with customers now. They have kids who don't care and have no respect for customers, who pay their wages, "managing". This is the 3rd time I place my order on the app and the food is not ready within 10 mins of when it says it will be. The worst part is , I arrived 10 mins after the pickup time and they had not even STARTED my order and there was just one person in line ordering and one person making orders. NOT busy! The other staff were playing around laughing and laughed at customers, including myself, who came in for pickup yet their orders weren't even started. It was 4 behind me that encountered the same situation when they came in to pickup and yet we all patiently waited. That didn't matter as the other staff didn't bother to help the line to start the orders that were behind. By the time I got my order, 25 mins past the set pickup time, several walk-ins had already gone through the line and got their orders. So I was better off just walking n and ordering. The online ordering is a joke at this point. Clearly understaffed and incompetent staff who don't understand their bad customer service will cost them business. Worst part is I had already added a tip when I ordered online. Just for some punk kids with an attitude and no respect to laugh in my face. And the customer service thinks giving me a free guac and chips is a "fix". Well my fix is not to go there again. I will drive to the next one, no problem. Food: 3 Service: 1 Atmosphere: 1
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Lea Armster
Source: google
2
A month ago
The entire staff is very rude! Quick question, have you ever heard of cross contamination? change your gloves if you going to be wiping your nose🤮 sanitation department come look at this! Update as of 1/21/24 I made a visit today at 6:54pm and being clean and handwashing still isn’t a priority. Service Take out Meal type Dinner Price per person $10–20
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R Muno
Source: google
4
A month ago
Everytime I've come here the app says it's ready for pickup. Then when I arrive they haven't event started it. That's cheating the timer app. Basically I should've just came in and ordered inside. Ready for pickup? Yeah right. Ready to wait 16 min Food: 4 Service: 1 Atmosphere: 3
Its a small resto. Food quality is very good. We had bowl full of various tasty food items. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 3 Recommended dishes Burrito Bowl
FOOD POISONING. I had a chicken burrito bowl from Chipotle on Tuesday night, and unfortunately, it led to a distressing experience. Within 10 minutes of consumption, I felt extremely unwell. I experienced severe symptoms of diarrhea, nausea, vomiting, and intense stomach pain that persisted through the night, robbing me of sleep. Even days later, on Thursday night, I'm still feeling the aftermath, unable to eat anything since that fateful meal. This experience has been highly distressing and has significantly affected my well-being. I hope for better attention to food safety and quality control to prevent such incidents in the future. Service Take out Meal type Dinner Food: 1 Service: 1 Atmosphere: 1
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Karen Torres
Source: google
2
6 months ago
Ordered through doordash and the only 6 pieces of steak they added to my bowl were undercooked!! $18 for that is unacceptable 🤮 Food: 1 Service: 1
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Kevin Minsky
Source: google
8
7 months ago
Good all around joint, staff on point. Was just a bit put off about how loud the music was when I walked in and the vulgarity of music that was playing. Like where I was sitting there was a 10 y/o two tables down and the language in the music.. whatever happened to a family friendly fast casual joint? Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes Burrito Bowl
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Jeremy Lee
Source: google
10
4 years ago
I love this Chipotle 😍 the service is always above and beyond great expectations. The food is always fresh and they make it fast. The restaurant is always clean. The employees are nice and friendly 😊 I'll tell anyone to go to this location they are the best in the area. I'll be back soon guys.
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