Chicken Express Restaurant,Fast food à Kennedale

Propriétaire non enregistré
Commentaires
#8 Depuis 22 à Kennedale
7.8
139 Revoir
Ambiance
7.8/10
Nourriture
7.8/10
Intérieur
7.8/10
Des prix
7.8/10
Service
7.8/10
Plus de détails
Prix & Cuisine
$$$ Fast Food
Type de restaurant
Restaurant, Fast food
À propos
Being at this fast food, try perfectly cooked chicken tenders, mashed potatoes and rolls. Guests don't highly appreciate tea at Chicken Express. This place is famous for its great service and friendly staff, that is always ready to help you. This spot is ranked 4.1 within the Google grading system.
Commentaires
139 commentaires
Notation
Tri
Date
Dater de - Date de
To whoom it may concern, I was there 3/6/2024 after not being to a chicken express in years on drive through. I asked to please give me a minute as i pulled up so I could review the menu and no answer but could hesr people . Then I ask if still have bone in wings"Mind you been years and I used to get bone in at the location on Sublett and Cooper in Arlington, a very rude voice comes through (KATTY) and says" WE HAVE NEVER HAD BONE IN WINGS " in a be- littleling way. I proceed to askfor a #1- 4 piece and she (KATTY) says original spicy or mild or mixed , again been a while I've been here I thought maybe thought I was ordering just regular chicken and is why she asked original spicy mild or mix. She responds very rude , ORIGINAL /SPICY/MILD/ MIXed, not explaining that is how you can get it. I instantly felt not welcomed for my buisness so i proceeded to the window to ask for her name. It is obvious to me she hates what she is doing or her JOB since buissness was none at window and at drive through or Dine In. I understand when busy and it's hectic but as I mentioned NO CUSTOMERS between (7:00 ‐7:30) were there. This should be o concern to owners/franchise and to customers . I went down the street to Popey's Chicken and spent $45.00 in food for my family and was a total diffrent experience . Thank you Price per person $1–10
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June Langley
Source: google
10
2 months ago
Ordered Tender Express meals today and everything was hot including the chicken, gravy & roll! I also had a fried apple pie it was hot and crispy! So delicious! Food: 5 Service: 5 Atmosphere: 5
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CB
Source: google
4
2 months ago
I am fan of chicken Express 😁 but the one in kennedale not only is higher than other locations around them but they are rude and the lady acted like she didn’t care if I was a customer or not. Because of that I will drive further to another location . Service Take out Meal type Lunch Price per person $1–10 Food: 3 Service: 1 Atmosphere: 2
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clint w
Source: google
10
4 months ago
The only chicken express we will eat at. Very good food and service. Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Recommended dishes Rolls
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Randy
Source: google
10
4 months ago
Very nice employees, fast service,hot food, clean environment Service Dine in Meal type Dinner Price per person $10–20 Recommended dishes Rolls
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Erica severin
Source: google
10
5 months ago
Fast and friendly Food: 5 Service: 5 Atmosphere: 5
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Harriet Smith
Source: google
10
7 months ago
Service Take out Meal type Dinner Food: 5 Service: 5 Atmosphere: 5
The initial ordering process was fine, they took our orders and repeated them back correctly. I had ordered $70 worth of food unfortunately, I have 2 teenagers, myself and my husband eating so it gets costly. When we get to the window to pay I can hear an employee inside making smirk remarks about how much was ordered and about how we ordered the whole menu. At first I played a long with it and agreed and just laughed it off. The lady at the window asked me what I had said so I told her I was agreeing with your coworker there. She closed the window and continued to charge my card but it was declined, I had given her the wrong card by accident. That's when I could repeatedly hear him talking bad about my family and I and how much we ordered. I gave her the correct card then asked her if he normally talks about people whom has bigger orders that way and she confirmed he receives numerous complaints all the time. I asked her who the manager was and she stated she was the manager on duty and she would speak to him as she had already told him to stop and that it was disrespectful but he hasn't. She apologized for his misbehavior and asked if I needed any additional drinks while waiting. She was actually the HIGHLIGHT of my experience because he definitely destroyed my experience and is the reason for the 1 star. She made me feel as if she was truly apologetic for his rudeness and I appreciate that especially after spending nearly $100 on take out! Whoever he is, really needs to sat down and spoken to about how customer service works. I understand people don't want to work these days but there are so many other jobs out there he could have chosen if he did not want to take it seriously Service Take out Meal type Dinner Price per person $10–20
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Annetta Branch
Source: google
2
10 months ago
I just left this location about 15 minutes ago. When I opened my boxes of chicken and bit into it. It was horrible. I swear the chicken was like bitting into wood. The crust was extremely hard. Chicken was completely dry on the inside. The mashed potatoes and gravy was even dry . I told my husband we should go and take it back. He didn't want to. We just trashed the meals. Chicken Express has lost our business. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 2 Atmosphere: 2
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trina M
Source: google
2
11 months ago
Went through drive through Iask for hot honey the guy at window hears honey he then drops a honey package on their floor on my chick box threw it in the BOX. I asked did you pick tht up off the floor and put it in w/ my food? He answered NO, but refund is my friend. Yuck!! Service Take out Meal type Dinner Price per person $10–20
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