We went to Chez Nous website on Monday to make a reservation for 7PM on Thursday. We received the following response on Monday from their reservation site after submitting my request.
• Thank you for your interest! We look forward to having you as our guest!
We thought we were all set to go since we did not get any other word from them for the following 2 days. When I returned home on Thursday at 5:30 PM. I saw a note from the restaurant which they sent to us on Thurs asking if we could switch our reservation to 8:30 PM. Knowing that the restaurant closes at 9:00 PM I sent a note back that we did not want to switch our reservation time and that we would be there at 7:00. They never responded back by email, text or phone, so we called the restaurant several times. The line was busy for 45 minutes.
Not being able to contact Chez Nous we went to the restaurant as planned at 7PM. When we arrived, we were told we did not have a reservation and could not be seated that evening. We were told by the Chez Nous staff that they took the phone off the hook since they were too busy to answer their phone. Is that any way to treat potential customers.
Service: 1
We had lunch with friends today during restaurant week. The place was so busy, but we got excellent service, with a smile. The food was outstanding!! Thank you for a wonderful meal. Can't wait to return. Amazing.
Food: 5
Service: 5
Atmosphere: 5
Very busy at lunch on Tuesday of restaurant week and they handled It will with smiles. Everything was the best!!’
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Chez Nous has a fantastic star rating on Google. I was very excited... instead of a culinary delight, I found myself disappointed. The service and ambiance were very good, but the food was lacking in flavor, execution, and vibrancy. The one thing I can say is that the food looked good on the plate. My French onion soup was burnt on top and, in general, not good. I intended to send it back, but my boyfriend ate some, so I didn't bother. He had a chicken gumbo that he enjoyed very much. My salad was decent with a tasty balsamic dressing that I would have again. The bread seemed to be a whole grain type of sourdough and was very good with the provided whipped butter. My boyfriend ordered the wild mushroom ravioli with roasted pepper coolis, which looked beautiful on the plate but tasted bitter. I had chicken cordon blue, which was just overall lacking in flavor. For dessert, we were let down again. The bananas foster was lacking in flavor and caramelization, and the apple cider beignets were tasty but dense and heavy for what I was expecting. Last and not least, the 2 drinks that I had, a strawberry margarita and a peach sangria were pretty good.
Overall, we will not return, there wasn't any value for the price for us, the best part of the dinner was the company and that could have been had at home.
Service
Dine in
Meal type
Dinner
Food: 2
Service: 4
Atmosphere: 4
Hosted a baby shower at Chez Nous today and it was AMAZING! Ashley and the staff were very communicative and responsive leading up to the shower. We were able to come in early and set up. Not much decoration was needed as the restaurant alone is so cute. We did a buffet brunch and everyone raved about the food. I think everyone went up for seconds and some people got thirds! We added on the gumbo to the buffet as we’ve had it before and it’s award winning. They made raspberry white chocolate bread pudding for dessert and it was so good. Everything went so smoothly and everyone had such a great time!
Service
Dine in
Meal type
Brunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
one of the best restaurants i've been too. the staff is always very welcoming and friendly as soon as you walk through the door. i always see smiling faces. the food there is impeccable like the staff. it is so nice they are family owned. overall great experience here.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Caesar Salad
